Equipment/Service Administrator

Summary of Major Responsibilities

The Equipment Administrator (EA) is responsible for creating and maintaining equipment records for all new clinical laboratory instrumentation. The EA is also responsible for coordination and scheduling of service activities for all equipment in the laboratory.  Service activities to be coordinated include installation, qualification, maintenance, calibration, and service/repair. The individual in this role will work directly with the service technicians/engineers to ensure service activities are performed as scheduled. The EA will also work with Operations, Accounting, Purchasing, and 3rd Party Vendors in performing the expected duties of this position.


The hours are Monday - Friday 3:00pm - 12:00am. 

Essential Duties and Responsibilities

  • Create and maintain equipment files for new equipment.
  • Notify finance department of existence of new equipment and provide the necessary information for asset tracking.
  • Tag/label new laboratory equipment (e.g. centrifuges, liquid handling robots, shakers, etc.).
  • Maintain schedule for preventative maintenance (PM) and calibration of all laboratory equipment.
  • Dispatch internal service technicians/service engineers to perform service activities (scheduled and unscheduled).
  • Coordinate service activities with 3rd party vendors, when required.
  • File all service activity documentation using electronic and paper means.
  • Ensure all required calibration and maintenance activities are performed on schedule.
  • Coordinate documentation for return of depot repair instruments.
  • Track warranty and service contracts for laboratory equipment.
  • Maintain all service records and follow procedures to meet regulatory requirements such as FDA, CLIA, and/or CAP.


Mandatory Skills & Qualifications

  • Excellent verbal and written English communication skills.
  • Ability to manage and adhere to maintenance schedule.
  • Demonstrated ability to follow procedures and maintain detailed records.
  • Demonstrated ability to manage time and competing priorities.
  • Must be highly motivated and able to work both independently and as a member of a team.
  • Adaptable, open to change and able to work in ambiguous situations and respond to new information and unexpected circumstances.

Necessary Education & Experience

  • High school diploma or GED.

Desired Characteristics

  • Some college coursework is preferred.
  • Experience using computer system for tracking of assets and/or service activities.
  • Experience working within a regulated environment and/or working knowledge of clinical laboratory service operations and activities.

Physical Requirements & Working Conditions

  • Ability to lift, carry, or otherwise move up to 40lbs.


EEO Disclosure

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.

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