At Eventbrite, our mission is to empower people through live experiences. Last year alone, our platform processed over 150 million tickets across over 3 million events organized by our creators. With so many choices of events to attend, it is essential that we provide our event creators with a way to promote their events to both new and existing attendees.
Eventbrite is seeking a Software Engineer to assist our Marketing Tools team in developing a suite of tools to help our event creators promote their events successfully. In this role you will have the opportunity to interface with customers daily and build solutions that directly address their pain points.
You will join a team that recently became part of Eventbrite via the acquisition of ToneDen, a marketing technology startup. Our technology helps creators inside and outside of Eventbrite promote their events and content via social media advertising.
Within Eventbrite we continue to operate like a startup – we are an empowered, close-knit team that loves to build quickly, interface directly with hundreds of thousands of active creators on our platform, and ship awesome tools that solves some of their most pressing marketing challenges.
We are seeking a creative problem solver and effective communicator to join the Marketing Automation team within Eventbrite. We're looking for a passionate junior engineer who is excited to both provide excellent support to our users and build features and tools with our growing team. This role is split between direct user support and development (both bug squashing and feature building).
You will have the opportunity to work with and learn from the senior engineers on the team, building your expertise while launching new offerings that will benefit millions of potential creators.
THE TECH STACK
The Marketing Tools team’s primary product –ToneDen’s marketing automation software– runs on a Node.js/Express backend, with React and Flux on the frontend. You will also have the opportunity to integrate with Eventbrite’s core systems and interfaces, which are built with Django on the backend, and React and Redux on the frontend. We are hosted entirely on AWS, with MySQL and PostgreSQL as the standard
THE SKILL SET
- Be comfortable and/or interested in working on a daily basis with React, PostgreSQL, Node, the Facebook Graph API and a variety of other tools & APIs
- Know empathy and patience are strengths of yours and genuinely like chatting with and helping a wide variety of users every day
- Efficient, clever, practical programmer with a passion for solving problems
- Experience running online ads, especially Facebook ads
- Experience in technical support or other customer-facing roles
- Active ToneDen or Eventbrite user with a passion for live events or music
WHAT WE OFFER
At Eventbrite, we strive to support our Britelings and their loved ones through different stages of life with robust and attractive benefits, financial and physical wellness options, and great perks.
In addition to offering a competitive salary and company stock, we have other great benefits available. In the Briteland, you’ll find great medical plans, fertility and adoption benefits, wellness reimbursement, generous parental leave, on-site services, and much more.
We care about your mental health and wellbeing
Our employees enjoy free coaching sessions with Modern Health. We also offer free therapy sessions with a psychologist. You’ll also have access to private medical insurance for you and your family, that includes dental care. And if you like sports, we have our wellness program to pay for your gym expenses.
Ongoing training and career development is an important part of our culture
We offer unlimited access to courses in Udemy, language exchange programs, internal training, Briteling talks, workshops and weekly sessions with our CEO
Work-life balance is extremely important to us
Our employees can choose what works best for them: work in one of our offices, be fully remote or the best of both worlds! We believe in a flexible working environment to allow Britelings to perform at their best ensuring a healthy work-life balance. We have recently implemented Britebreak Fridays: all Britelings turn off their computers and take the first Friday of every month off to focus on their wellbeing.
We are currently working on becoming compliant with the new regulations in Colorado. Until we are able to do so, this role cannot be performed in Colorado
Eventbrite is a global self-service ticketing and experience technology platform that serves a community of nearly one million event creators in over 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The Eventbrite platform provides an intuitive, secure, and reliable service that enables creators to plan and execute their live and online events, whether it's an annual culinary festival attracting thousands of foodies, a professional webinar, a weekly yoga workshop or a youth dance class. With over 300 million tickets distributed to more than 4 million experiences in 2019, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love.
IS THIS ROLE NOT AN EXACT FIT?
Eventbrite is a proud equal opportunity/affirmative action employer supporting workforce diversity. We do not discriminate based upon race, ethnicity, ancestry, citizenship status, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, registered domestic partner status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, political affiliation, status as a victim of domestic violence, assault or stalking, or other applicable legally protected characteristics.