Communications Specialist

Eventbrite is the world’s largest event technology platform which powers nearly three million events around the globe each year. We have processed more than $8 billion in gross ticket sales since inception and power nearly three million events each year. Hundreds of thousands of organizers use Eventbrite to boost ticket sales, promote and manage events, handle onsite operations, and analyze results across multiple sales channels. Our mission? To be the global marketplace for live experiences.

THE TEAM:
Our small, but mighty, Global Communications team is charged with bringing Eventbrite into people’s hearts, minds, and conversations. We are storytellers, press pros and evangelists who take a creative approach towards all forms of relations - from external media relations and speaking opportunities, to internal All Hands meetings and global communication. We work closely with our marketing counterparts and peers across the company to surface interesting stories - and get them in the hands and heads of the masses.

THE CHALLENGE:
Our team is responsible for protecting and propelling the Eventbrite brand around the world. That’s a big deal. We help amplify the stories Eventbrite has to tell and help dig up the best ways to connect audiences with our work and research. As our team grows, and our brand and product becomes synonymous with live experiences, we’re looking for someone to help us move at warp-speed and continue the momentum we’ve built.

THE ROLE:
As our Communications Specialist, you will be the missing piece that will make our team hum on all cylinders. In addition to overseeing the operations of the team (tracking and reporting, briefing docs, updating the press page, etc.) you’ll also have the opportunity to be the first point of contact for reactive press inquiries, run our speaker’s bureau, and apply your creative spark to the world of Eventbrite.

YOU WILL:

  • Manage speaker’s bureau for various executives and team leaders across the organization, including overseeing the calendar, researching opportunities, creating briefing docs, etc.
  • Bring your out of the box and super creative thinking to a broad range of initiatives
  • Draft and edit material and presentations for public speaking opportunities
  • Produce and maintain the nuts and bolts of communications operations – including, press lists, track and document press coverage, updating our company press page, etc.
  • Track and manage team budget and vendor relationships
  • Be on the front lines of all incoming or reactive press inquiries
  • Serve as primary point of contact for partner or any third party using Eventbrite in the press (case studies, joint press releases, etc.)
  • Own industry intelligence news sweep
  • Partner with colleagues to pitch stories to a broad range of media--well and often. This includes business, tech, consumer, local and trade press. Stories should align with our company vision and objectives, and aim to broaden the public awareness of Eventbrite
  • Identify opportunities to amplify content and news across various channels and outlets
  • Draft press releases and manage the distribution of news through all relevant outlets and audiences
  • Create materials for the broader internal and external communications initiatives to help us all hum a little faster (reporter briefing or prep docs, award submissions, company All Hands meetings, etc.)
  • Operationalize measurement program, bringing to the table new ideas for tracking and communicating the impact of PR activities (coverage reports, quarterly tracking)

THE SKILLS SET:

  • 3+ years experience in communications, public relations or related field
  • Agency experience not required, but a major plus
  • Proficiency in PowerPoint and Keynote, expertise, a great eye for design and interest to build on those skills is a major plus!
  • Bachelor’s degree (or more)

MINDSET:

  • Make-it-Happen Spirit - Unbounded energy and drive, you’re proactive and always seeking the next opportunity to spread the Eventbrite love
  • Creative Thinker - PR these days isn’t about putting a press release on the wire and seeing the coverage flow in. We dig deep to be creative and thoughtful in the news we put out. Think champagne taste on a beer budget (exaggeration, but you get the gist)
  • Hand-Raiser - Someone who is always looking to take on more and help. Not a box-checker, but someone who volunteers and sees the work all the way through
  • Passionate and Dedicated Player - We’re changing an industry afterall. We need people who believe in what we are doing and bleed orange. No deadbeats, please
  • Collaborative Teammate - We’re a close family in the Briteland, and this role will work across many functions and across borders
  • Well-Spoken/Written Communicator - Solid communication prowess - both written and verbal
  • Juggler - Proven ability to act quickly and manage multiple projects at a time
  • Flexible Worker - Things change quickly in tech, and someone who can pivot and acclimate quickly does well
  • Tech-Minded Colleague - You don’t need to know how to code, but we do need you to leverage your consumer tech prowess to hang with the best and the brightest in tech media

ABOUT EVENTBRITE
Eventbrite is the world’s leading event technology platform, powering more than two million live experiences each year. We build technology that allows anyone to create, share, find and attend events of all kinds. Music festivals, marathons, conferences, hackathons, political rallies, fundraisers, gaming competitions— you name it, we power it. Meet some of the team. 

IS THIS ROLE NOT AN EXACT FIT?

Eventbrite is a proud equal opportunity/affirmative action employer supporting workforce diversity.  We do not discriminate based upon race, ethnicity, ancestry, citizenship status, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), marital status, registered domestic partner status, caregiver status, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, genetic information, military or veteran status, mental or physical disability, political affiliation, status as a victim of domestic violence, assault or stalking, or other applicable legally protected characteristics.

FLSA Status: Exempt

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records

Meet Some of Eventbrite's Employees

Martina W.

Head, Category Marketing

Martina leads a team of marketing experts whose mission is to fuel growth of the millions of events on the Eventbrite platform. She oversees marketing, acquisition, and engagement initiatives across key industry verticals.

Galen K.

Senior Director, Engineering

Galen heads some of Eventbrite’s Engineering Teams. He shapes and troubleshoots Eventbrite’s software architecture, offering users a highly sophisticated platform that connects communities around shared passions.


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