Platform Configuration Engineer

Overview

The ArcGIS platform is a series of capabilities that bring together maps, apps, data, and people to make smarter decisions and enable innovation.


Esri’s Professional Services Division plays a crucial role in the innovation of the ArcGIS platform. Our mission is simple yet powerful: 1) enable user success, 2) broaden the impact of GIS, and 3) push our platform to make our technology better.


You will work closely with clients to establish solutions to 1) make them successful, 2) broaden the effect of GIS technology to their business, and 3) help shape the evolution of the platform by identifying new implementation patterns.


Responsibilities:

 

Enable users to be successful

  • Work closely with customers and partners to identify, design, and certify key GIS workflows for the ArcGIS platform
  • Provide ArcGIS Enterprise deployment and configuration guidance and best practices to customers
  • Understand how Esri’s technology integrates/interfaces with customers' solutions vision 

Grow business

  • Communicate ArcGIS technologies to technical and non-technical customers
  • Be able to understand, create, and explain new data products created by spatial analysis
  • Proactively craft and propose solutions that clarify how GIS brings business value to address critical business challenges faced by customers
  • Present complex GIS technical demonstrations to various levels of staff in a diverse range of customer organizations 

Push technology/platform

  • Research and interface with the modern IT protocols, infrastracture, and architecture including virtualization and Cloud
  • Possess a desire to immerse yourself in location-based problem solving
  • Push the boundaries of current mapping technology for some of the largest organizations in the world 

Optimize performance and organization

  • Participate in Agile development among a variety of team sizes and locations
  • Collaborate internally to help customer organizations align their technical objectives and business goals with Esri’s technology platform
  • Prepare and present high-quality business and technically-related documentation
  • Communicate best practices for data management as it pertains to Web GIS

Requirements

  • 3+ years of experience designing, implementing, and administrating enterprise GIS solutions/systems that leverage the ArcGIS platform (desktop, enterprise, and online)
  • Experience with Esri software including ArcGIS Enterprise, ArcGIS Desktop, ArcGIS Online, and their associated COTS solutions
  • Knowledge of geospatial and mapping concepts such as spatial analysis, map projections, etc.
  • Experience with current technology implementation patterns including service-oriented and cloud
  • Strong, persuasive communication skills
  • Ability to clearly communicate technical ideas, whether to other technical peers or non-technical project managers or customers
  • Bachelor’s or master’s in geography, computer science, engineering, mathematics, GIS, or a related field, depending on position level

The Company

Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

 

Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.

 

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

 

If you need a reasonable accommodation for any part of the employment process, please email humanresources@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.


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