Front Desk Reservationist
Equity LifeStyle Properties (ELS) is the leading operator of Manufactured Home Communities, RV Resorts, and Campgrounds in North America. ELS consists of nearly 400 resorts in 32 states and British Columbia and a team of over 4,000 employees. Our beautiful communities and parks are located in the most desirable regions of the country and we offer a variety of homes and camping options to meet a wide range of customers' needs. Our guests and residents enjoy rich vacation and lifestyle experiences in our various resorts.
We are currently seeking a qualified Front Desk Reservationist for our property in Raymond, NH. The successful candidates maintain property operations by attracting and serving residents, while ensuring the financial goals are met.
Job Duties include:
- Process community A/P's in an automated accounting system i.e. Catalyst Assist in the
- Process phone calls, reservations, email correspondence, collections and processing of rent checks; this includes collections, deposits and data entry in DigiRez
- Assist with the processing of paperwork for residents upon move-in and move-out, including faxing resident applications for background checks and data entry of move in/out data
- Assist in the processing of MasterCard CCER reconciliations
- Create and edit spreadsheets and correspondence as directed
- Order office supplies as directed
- Maintain community files, including but not limited to, resident files, financials, MEF's, operating reports, income statements, etc
- Greet visitors as needed
- Work closely with management in developing an integral team that effectively represents the quality and professionalism of ELS
- Maintain open communications with all regional staff and community
- Research and carry out the implementation of ELS sponsored activities
- Act as backup to the sales staff by handling customer inquiries via telephone and tours of property as needed
- Make photocopies and sends facsimiles as needed
- Attend and participate in training programs and seminars as requested
- Run errands such as delivering various communications to guests or residents as needed
- Perform other duties as assigned
- High School diploma or equivalent
- One year of office experience
- Excellent written, verbal communication, and organizational skills and the ability to pay attention to details
- Must be able to type 40 wpm
- Computer proficiency required, Word and Excel preferred
- Experience with automated accounting systems a plus
- Must be willing to work a flexible schedule, including weekends, to handle the sales traffic
In return for your excellent skills and abilities, you may be eligible for a comprehensive benefits package including: medical, dental, and vision plans, a generous 401k employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
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