Equity Lifestyle Properties

Construction Services Coordinator

3+ months agoTampa, FL

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Construction Services Coordinator in Tampa, Florida.

JOB SUMMARY:

Responsible for providing assistance in the management of new manufactured home setup according to the Company's standards and processes. Maintains construction schedules, aid in construction invoicing review and processing, tracks service/warranty repairs to completion, management and reconciliation of appropriate billbacks to responsible parties and insures customer satisfaction are maintained throughout the construction process.

PRIMARY RESPONSIBILITIES:

  • Collects and consolidates various manufacturer online and offline unit production information.
  • Aggregates construction schedules and timelines from Construction & Operational team members.
  • Aids in construction invoice review and processing.
  • Assists Construction Managers and members of Legal and Compliance in the vendor contract formation process.
  • Tracks expiration of Certificates of Insurance and Construction Agreements. Sends out vendor notices of renewal accordingly.
  • Supports Construction and Operational staff in the purchase order setup and activation process.
  • Tracks, schedules & coordinates resolutions to new unit warranty and service matters.
  • Assigns needed contractor or manufacturer resources to address warranty and service matters in a timely manner.
  • Maintains custodial records of all new unit warranty and service matters.
  • Field review and signoff of serviceable and warrantable matters under certain conditions.
  • Communicates and follows up with customers and operational staff on the status of repairs.
  • Ability to summarize and provide reporting on areas of responsibility on an as needed basis.
  • Responsible for the review, management, reconciliation and collection of qualifying billback charges to responsible parties.
  • Ensures contractor and manufacturer adherence to company quality standards.
  • Works with team members to share feedback and improve planning activities, including, but not limited to: Vendor coaching and performance feedback through schedule and quality recordables.
  • Educates customers and operational staff on home warranty information and provides guidance on the respective service repair channels when appropriate.
  • Continuously collaborates with manufacturers, subcontractors and/or trades throughout service and warranty processes to improve quality and efficiency.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Client-provided location(s): Tampa, FL, USA
Job ID: ELP-R21383