Sales Engineer
Equinix is the world's digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.
We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.
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A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.
Job Summary
Field sales engineering position selling Equinix solutions to new accounts and/or expanding existing accounts. Focus on small to mid-size accounts.
What you'll be doing
Technical Consulting and Sales Support
- Identifies customer's business needs, challenges, and technical requirements and maps to Equinix solutions
- Utilizes understanding of Equinix products and services to deliver pitch on Equinix solutions
- Analyzes situations and data on problems of moderate scope
- Provides full support for small to mid-size customer meetings and tours Solution Design and Deliverables
- Provides technical solution design expertise to all assigned Sales account executives
- Exercises judgment within defined practices and procedures to determine appropriate solution
- Supports RFI/P/Q preparation as requested by Sales Representatives
- Develops all deliverables for the customer with occasional oversight from Sales Engineering
Management and/or peers Customer Service
- Communicates with customers (internal and external) in a professional, friendly and effective manner, both verbally and in writing
- Supports pre-sales efforts for all company products and services
- Provides good technical support in sales presentations, customer meetings and trade shows Business and Market Expertise
- Demonstrates a basic understanding of Equinix data center, Network, and Cloud products and services
- Possesses basic industry knowledge and familiarity with the competitive landscape Collaboration / Communication
- Assists sales teams in efforts to earn new business and maintain existing customer relationships
- Collaborates with internal teams (CSM, OM, IM, Ops, etc.) to ensure smooth project transition from pre-sales to post-sales
- Active participant in cultivating positive culture on the team
- Demonstrates basic presentation skills Team Leadership
- Provides feedback on various business opportunities and issues
What we'll expect from you
- Experience in customer facing experience in related industry preferred
- Bachelor's degree in Engineering or IT preferred
Why Equinix
Equinix is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.