Vice President, Client Services

Description

The Vice President is responsible for developing and overseeing specified client relationship/business, the development of strategic marketing/promotional/integrated plans, concepts & proposals, the presentation of ideas, the execution of tactical plans & programs and, with the support of the creative staff, overseeing the creative process. In addition, the Vice President is responsible for the management, supervision, direction and evaluation of assigned direct reports as well as consistently elevating the brand by providing on target solutions.

Responsibilities and desired skills:

  • Serve as a strategic guide and ally of the client
  • Direct the development of presentations, plans and concepts
  • Make recommendations to client
  • Assist in managing the agency account service effort
  • Ensure service levels and tactics are keeping with strategic goals
  • Acquire, define and clarify assignments
  • Build the knowledge base within the agency of the client’s business
  • Keep current on industry trends, news and happenings
  • Develop, investigate and initiate opportunities and partnerships
  • Communicate client requests and information to the appropriate agency departments and individuals
  • Shape concepts into programs
  • Direct the writing of creative proposals
  • Partner with creative and digital counterparts
  • Ensure client satisfaction
  • Provide continuous communication with client and agency office lead
  • Evaluate product quality on an ongoing basis
  • Expertise in strategic planning
  • Expertise in post promotion analysis
  • Expertise in Shopper Marketing, national consumer promotions and an integrated approach

#LI-PB1

Qualifications

Conditions of Employment

All job offers are contingent upon successful completion of certain background checks which unless prohibited by applicable law may include criminal history checks, employment verification, education verification, drug screens, credit checks, DMV checks (for driving positions only) and fingerprinting.

Great People, Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career. From tuition reimbursement to scholarship programs to employee stock purchase plans and 401(k)s, we offer associates a variety of benefits that work as hard for them as they work for us.

About Epsilon

Epsilon is a global leader in creating connections between people and brands. An all-encompassing global marketing company, we harness the power of rich data, groundbreaking technologies, engaging creative and transformative ideas to get the results our clients require. Recognized by Ad Age as the #1 Largest World CRM/Direct Marketing Network, #1 Largest U.S. Agency from All Disciplines and #1 Largest U.S. Mobile Marketing Agency, Epsilon employs over 7,000 associates in 70 offices worldwide. Epsilon is an Alliance Data company. For more information, visit http://www.epsilon.com/, follow us on Twitter @EpsilonMktg or call 1.800.309.0505.

Alliance Data provides equal employment opportunities without regard to race, color, religion, gender, age, national origin, disability, sexual orientation, gender identity, veteran status or any other characteristic protected by law.

Alliance Data participates in E-Verify

For San Francisco Bay Area:

Alliance Data will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco Police Code Sections 4901 – 4919, commonly referred to as the San Francisco Fair Chance Ordinance.


Meet Some of Epsilon's Employees

Helen N.

Director Of Learning & Development

Helen brainstorms and researches new ways for teams to work together by introducing training at the individual and team level. She helps Epsilon’s employees achieve their goals.

Lisa H.

Managing Director, Client Services

Lisa oversees a market of about 300 Epsilon clients, ensuring that they have all the necessary tools and talent to build brand loyalty and achieve the company’s goals.


Back to top