Company Description
Job Description
About the Opportunity
Epsilon is seeking a Vice President, Automotive Client Services who will responsible for managing the needs of specific OEM account(s). Reporting to the Market Leader, this incumbent will assist in developing sales growth and product development. With a rapidly growing automotive client team, we are looking for a seasoned, charismatic leader who will guide our team to success.
Duties & Responsibilities
- Establish and maintain a solid mutually beneficial business relationship resulting in highest levels of client and customer satisfaction
- Maintain account retention and identify future business growth opportunities
- Work with the Market Leaders in identifying and developing new products, marketing tools, services, and promotion and strategies which exceed client expectations and retain business
- Participate in the strategic planning process for automotive market, including market and competitive assessments, market sizing and forecasting, and development of market specific strategies
- Research and prepare sales proposals with innovative and cost-effective ideas according to customer requests and specified needs
- Assist with customer care issues and provide solutions by working with key internal contacts
- Manage approximately 7 direct reports while managing team objectives, setting quarterly and annual performance objectives and assessing performance
- Conduct development and succession plans for team members and identify high potential performers
- Develop market and client revenue plans through a combination top-down market forecasting and bottom-up account planning
- Collaborate with the Epsilon leadership team in completing strategic plans, as well as, preparing performance updates for Quarterly Business Reviews
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- 10 plus years of experience selling CRM/MarComm products, database services, and custom technologies
- Extremely detailed and diverse knowledge of the business sector, market trends, and have the ability to effectively communicate with clientele
- Proven success in senior Business Development or Marketing role
- Previous success in strategic planning
- Excellent written and verbal communication skills and the proven ability to create, organize and produce professional sales presentations and quotes
- Business savvy and an opportunity seeker
- Ability to develop and present new ideas and conceptualize new approaches and solutions
- Ability to develop and share innovative approaches and best practices
- Proven analytical skills with systematic problem solving
- Demonstrated effective project management skills
- Excellent interpersonal skills and relationship building skills
- Ability to work independently as well as cooperatively in a strong team environment
Additional Information
When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:
- Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon
- DE&I: https://www.epsilon.com/us/about-us/diversity-equity-inclusion
- CSR: https://www.epsilon.com/us/about-us/corporate-social-responsibility
- Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.
Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance.
Applicants with criminal histories are welcome to apply.
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