Lead Business Systems Analyst

    • San Diego, CA

Lead Business Systems Analyst - (0106202)
The Lead Business Systems Analyst (Lead BSA) will perform Sr. BSA tasks at a best-in-class level and act as a subject matter expert (SME) for all automotive marketing programs. The Lead BSA will analyze complex business problems and serve as a liaison between business personnel and technical personnel to define proposed solutions, integrating input from clients, account teams, and program/product/project managers. The Lead BSA will support all levels of stakeholders as needed to ensure correct interpretation and utilization of requirements for software solutions. The Lead BSA will also serve in a leadership role on the BSA team to train and mentor anyone who is a BSA I, BSA II, or Sr. BSA, and will serve in the role of Product Owner for an automotive Scrum team.
RESPONSIBILITIES
• Work with the client, account team, program/product manager, project manager, and project sponsor (any or all that are applicable) to document the program/product vision and the project's scope
• Identify project stakeholders and user classes, document user class characteristics, identify appropriate representatives for each user class, and negotiate their responsibilities
• Elicit requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, use cases, scenarios, event lists, business analysis, competitive product analysis, task and workflow analysis, and/or viewpoints
• Write requirements and functional specifications according to standard templates, using natural language simply, clearly, unambiguously, and concisely
• Decompose high level business and user requirements into functional requirements and quality requirements specified at an appropriate level of detail suitable for use by those who must base their work on the requirements
• Define quality attributes, external interfaces, constraints, and other nonfunctional requirements if applicable
• Represent requirements using alternative views such as analysis models (diagrams), prototypes, or scenarios, where appropriate
• Lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards
• Participate in requirements prioritization
• Participate in peer reviews and inspections of requirements documentation
• Manage changes to baseline requirements through effective participation in change control processes and tools
• Establish and implement effective requirements practices, including use and continuous improvement of a requirements process, and assist with the development of the organization's requirements engineering policies, procedures, and tools
• Implement ways to re-use requirements across projects
• Identify ways to assist program/product management in program/product planning through requirements development and analysis
• Answer functional questions posed by any project stakeholder
• Serve as trainer and mentor to more junior analysts to improve their skills and promote team roles and responsibilities
• Serve as Product Owner for one or more Scrum teams
• Play a leadership role in promoting the automotive team's Agile transformation
• Demonstrate the ability to lead effective meetings, negotiate deliverables, and drive successful outcomes
• Demonstrate the ability to assemble, analyze, and evaluate data, assess a situation, receive input from stakeholders, and select a course of action that supports the business and project teams
• Development managerial skills that will support the management of three or fewer direct reports
Qualifications
• 8+ years experience as a systems analyst
• 2+ years experience in technical writing, preparing requirements documents, end-user system documentation, or preparation of training materials
• Minimum 2 years of experience as a Product Owner on a Scrum team
• SQL experience preferred
• Experience with requirements in an agile software development environment required
• Quality assurance experience helpful
• TFS experience helpful
• Interviewing skills, to talk with individuals and groups about their needs and ask the right questions to identify essential requirements information
• Listening skills, to understand what people say and to detect what they might be hesitant to say
• Analytical skills, to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements
• Facilitation skills, to lead requirements elicitation work sessions
• Observational skills, to validate data obtained via other techniques and expose new areas for elicitation
• Writing skills, to communicate information effectively to all levels of project stakeholders
• Organizational skills, to work with the vast array of information gathered during elicitation and analysis and to cope with rapidly changing information
• Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders
• Modeling skills, to represent requirements information in graphical forms that augment textual representations in natural language, including using modeling languages already established in the development organization
• Outstanding communication skills (verbal and written) and an ability to communicate with internal and external customers and all levels of management, including communicating technical information to nontechnical audiences
• Attention to detail and the ability to manage several projects at once
• Good negotiation and persuasion skills; ability to negotiate consensus among a diverse group of stakeholders
• Good leadership skills, primarily leading by example, but also influencing project decisions by demonstrating competency and confidence
• Working knowledge of SQL
Education Requirements
• Bachelor's degree preferred, preferably in Information Technology (IT), Computer Science (CS), or a related discipline, and at least 8 years of relevant work experience

Great People, Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
About Us
Epsilon® is an all-encompassing global marketing innovator. We provide unrivaled data intelligence and customer insights, world-class technology including loyalty, email and CRM platforms and data-driven creative, activation and execution. Epsilon's digital media arm, Conversant, is a leader in personalized digital advertising and insights through its proprietary technology and trove of consumer marketing data, delivering digital marketing with unprecedented scale, accuracy and reach through personalized media programs. Together, we bring personalized marketing to consumers across offline and online channels, at moments of interest that help drive business growth for brands. Epsilon employs over 8,000 associates in 70 offices worldwide. For more information, visit www.epsilon.com and follow us on Twitter @EpsilonMktg.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, color creed, religion, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, citizenship status, marital status, medical condition as defined by applicable state law, genetic information, disability, military service and veteran status, pregnancy, childbirth and related medical conditions, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.
Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

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Primary Location: USA - United States-3079 - California-50033 - San Diego-D7-San Diego, CA - Towne Ctr
Work Locations: D7-San Diego, CA - Towne Ctr

San Diego 92121

Job: Technology
Organization: Epsilon
Schedule: Regular
Job Type: Full-time
Job Posting: Feb 24, 2020, 4:23:16 PM
Division: Epsilon
RI: JM

Epsilon transforms analytics into tangible relationships for companies around the world, using digital marketing tech to inform strategy and branding that connects with clients on an emotional level.

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