EPAM Systems

Senior Delivery Manager - Telco, Media And Entertainment

3+ months agoLondon, United Kingdom

Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has leveraged its advanced software engineering heritage to become the foremost global digital transformation services provider - leading the industry in digital and physical product development and digital platform engineering services. Through its innovative strategy; integrated advisory, consulting and design capabilities; and unique 'Engineering DNA,' EPAM's globally deployed hybrid teams help make the future real for clients and communities around the world by powering better enterprise, education and health platforms that connect people, optimize experiences, and improve people's lives. Selected by Newsweek as a 2021 Most Loved Workplace, EPAM's global multi-disciplinary teams serve customers in more than 40 countries across five continents.

As a recognized leader, EPAM is listed among the top 15 companies in Information Technology Services on the Fortune 1000 and ranked as the top IT services company on Fortune's 100 Fastest-Growing Companies list for the last three consecutive years. EPAM is also listed among Ad Age's top 25 World's Largest Agency Companies and in 2020, Consulting Magazine named EPAM Continuum a top 20 Fastest-Growing Firm.

DESCRIPTION

Do you want to join a team of globally renowned and award-wining Designers and Technologists, who are passionate about what they do and how they do it? Do you want to play a key role building strong business / technology relationships, taking a 'hands on' approach to define a culture of continuous improvement, while being accountable for the overall project delivery, client satisfaction and the management of expectations?
Responsibilities

  • The primary responsibility of the position is managing delivery of multiple complex end to end digital transformation projects across various clients in the region
  • Hands-on technology practitioner who is able to suggest innovative solutions to business problems/processes that leverage technology to provide marketing differentiation, efficiency improvements, and better user experiences
  • Create, present and advocate solution architectures and approaches with deep technical details; as well as conduct solution architecture review/audit, calculate and present ROI
  • Participate in the full cycle of pre-sales activities, drive time pressured preparation of customer proposals (including fixed price), define the implementation and design for the solution, present the proposed solution architecture to the customer and the statements of work from delivery perspective
  • Hands-on delivery management experience covering the full project initiation and life cycle: lead management, qualification for the bid/financing, drive solutioning and staffing, client management, delivery and execution governance. Accountable for delivery from financial, sourcing, development and business perspectives & ability to stay "in the detail" with team's work
  • Run multiple delivery streams and clients, to ensure governance at top management level and conduct governance project meetings and identify successful and unsuccessful project factors and gaps
  • Lead implementation of the solutions from establishing project requirements and goals to solution "go-live"
  • Manage customer expectations and relationship. Manage & develop partnerships with CXO level client relationships, looking for opportunities to up/ cross-sell products and services through relationship management
  • Work closely with multi-disciplined teams of product owners, architects, engineers and quality assurance to drive estimates, delivery plans and retrospectives. Identify and manage engagement risks and flag major issues early
  • Hands-on management of delivery stream along with management & growth of a team of Technology Delivery Managers - providing coaching, mentoring and development support to drive up delivery capability across the department
Requirements
  • Experience in building delivery teams and solutions. Proven experience in driving scalable enterprise initiatives
  • EITHER a background in of IT delivery in Telecoms including recent experience within one of the UKs leading Telco's working in areas such as (eCommerce, Data, OSS , BSS)
  • OR a background of Digital IT Delivery in the media industry digital programs within recent experience in a leading Media company required
  • Proven experience of hands-on managing delivery of an organization of 100+ FTE and or high business impact engagements of a similar size
  • Proven experience in driving large-scale transformational initiatives, ideally initiatives in large enterprises impacting both organizational and technological components of an organization
  • Experience with presales, contracting & management of Fixed Price type deliveries as well as Time & Materials agile programs
  • Experience in building and leading geographically distributed delivery teams, including definition of target operating model
  • Excellent communication, presentation, and planning skills are necessary, experience with working with nearshore teams preferable
  • Expected to have exceptional organization, leadership and stakeholder management skills
  • Minimum of a Bachelor's degree, MBA or equivalent business experience preferred
  • Self-motivated, results driven, flexible, multitasking, reliable to deliver on time, a quick-thinker, be able to work in a fast-paced, highly entrepreneurial work environment
We offer
  • We offer a range of benefits including
  • A competitive group pension plan, life assurance and income protection
  • Private medical insurance, private dental care and critical illness cover
  • Cycle scheme Tech scheme and season ticket loan
  • Employee assistance program
  • Various perks such as Gym discount, Friday lunch, on-site massage and regular social events
  • Unlimited access to LinkedIn learning solutions
  • EPAM Employee Stock Purchase Plan (ESPP) (subject to certain eligibility requirements)
  • Some of these benefits may be available only after you have passed your probationary period
Apply

Job ID: EPAM-60560