EPAM Systems

Application Support Engineer

3+ months agoTashkent, Uzbekistan

We are looking for an Application Support Engineer for support of our customer's project. You will be responsible for setting up of support process (incident/change management), SLA, tracking users requests, resolving L2 tickets, addressing issues to appropriate teams (dev\networking), daily communication with the development team and end-users.
What You'll Do

  • Develop distributed and scalable platform, providing the following services:
    • Management and execution of performance tests: load, peak, stress, etc
    • Management and execution of automated user behaviour scenarios on various application platforms (iOS, Android, Web, Windows)
    • Web UI single application front-end
    • Microservices based back-end architecture
What You Have
  • Experience with Linux (familiar with command line, main services)
  • Understanding of Selenium, Appium, JMeter
  • Familarity with Docker
  • Experience with Elasticserach / Kibana / Grafana
  • Knowledge of Python
  • Troubleshooting skills
  • Excellent communication with end-users
  • Familaruty with ITIL best practices
  • English Level: B2+
  • Permanent job in a modern office in the company of many skilled associates
  • Regular training and development opportunities
  • Use of high-valued applications
  • Bilingual work environment
  • Competitive salary and benefits
  • International projects
  • Opportinities to develop and learn advanced technologies
  • Professional and career growth

Job ID: EPAM-53521