Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

Return Agent - Minneapolis St. Paul Airport

AT Enterprise Mobility
Enterprise Mobility

Return Agent - Minneapolis St. Paul Airport

Saint Paul, MN

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Full Time Return Agent. The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position

The starting pay for this position is $17.50 / hour plus potential bonuses and is located at the St. Paul Minneapolis International Airport (MSP)- 4901 Glumack Dr. Saint Paul, MN 55111.

Want more jobs like this?

Get jobs in Saint Paul, MN delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


We offer:

  • Paid time off
  • Employee discount
  • Retirement savings plan including 401k with matching profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development

Schedules Available:

  • Schedule 1: Thursday-Monday: 12:00pm-8:30pm
  • Schedule 2: Tuesday- Saturday: 11:00am-7:30pm
  • Schedule 3: Sunday- Thursday: 12:00pm-8:30pm

Responsibilities

  • Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.
  • Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.
  • Advise and review rental charges; and provide an accurate receipt to the customer.
  • Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.
  • Complete return transactions with 100% accuracy.
  • Inquire about service, satisfaction and document dissatisfaction.
  • Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.
  • Use of proper statement to determine if vehicle is being returned with full tank of gas.
  • Complete a service alert for any mechanical and or body damage communicated by the customers.
  • Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.
  • Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.
  • Keep lot organized for ease of access and traffic flow.
  • Management reserves the right to modify, change or delete duties assigned.

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years of age.
  • High School Diploma or G.E.D. required.
  • Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
  • Must have a valid driver's license with no more than 3 moving violations and/or at-fault accidents on driving record within the past 3 years and no drug or alcohol related convictions on driving record within the past 3 years (DUI/DWI).
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Client-provided location(s): St Paul, MN, USA
Job ID: enterprise-489020
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • FSA
    • HSA
    • HSA With Employer Contribution
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Return-to-Work Program
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Company Outings
    • Happy Hours
  • Vacation and Time Off

    • Personal/Sick Days
    • Paid Holidays
    • Paid Vacation
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K) With Company Matching
    • 401(K)
    • Relocation Assistance
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Internship Program
    • Leadership Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Woman founded/led
    • Veteran founded/led
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at Enterprise Mobility.