Product Manager I - Data Services

Overview

As we continue to build our team in support of our vision to be the world's best and most trusted mobility company, Enterprise Fleet Management is excited to announce the opportunity for a Product Manager I!

Join a team working on what the future of Enterprise Fleet Management looks like! As a Product Manager, you will have the opportunity to partner with corporate stakeholders and operations to develop products and capabilities needed to deliver elevated customer and operational experiences. You will also support a variety of efforts aimed to eliminate customer and employee pain points and provide new capabilities that will grow the business and improve operational efficiencies. In general, Product Managers are responsible for leading product development efforts through the design, build, launch, and monitor stages while ensuring business strategies and objectives are achieved. This role will analyze the competitive landscape, manage product strategy and roadmaps, and monitor product performance. The Product Manager will also be responsible for establishing effective partnerships across all departments including various Business teams, IT, Digital, and more.

• Thoroughly understand and advocate for solutions to customers' problems as well as the business's goals and objectives, representing that point of view on a day-to-day basis
• Own defining the problem that is to be solved; Develop and communicate business cases, vision and strategy to stakeholders, ensuring alignment with company strategies and goals
• Collaborate with Product Strategy and Development, Digital Product, Customer Experience, and User Experience to define and prioritize the product road map
• Own the selection and prioritization of product enhancements; Ensure requests and appropriate feedback are seamlessly integrated into the product road map and development processes by playing a key role in development efforts including planning, refinement, user acceptance testing, retrospectives, sprints and scrums
• Manage the implementation of product development projects with internal teams and third-party vendors to ensure successful completion within appropriate budget guidelines and project timeline; Develop product line communications and drive engagement
• Develop and curate new ideas, determine which ideas will achieve critical objectives and should be promoted into features, and communicate the status back to stakeholders
• Review new and existing product specifications to ensure the scope of the current and future product meets strategic objectives, ensuring commercial viability
• Confirm completion of product development and determine readiness for market launch, ensuring delivery of well aligned, high value solutions through use of product life cycle and agile development methodologies
• Monitor key performance indicators for the product against industry leading benchmarks
• Obtain market information by performing primary research with field operations and other business partners as well as reviewing secondary research materials; Identify needs by talking to customers, monitoring feedback from various listening tools and collaborating with cross-functional business partners
• Analyze and define market and competitive conditions; Stay up-to-date on new technologies to best serve Product Development goals
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional societies
• Seek to improve job performance through self-assessment, skill development, training, and goal setting
• Maintain a regular and reliable level of attendance and punctuality
• Perform miscellaneous job-related duties as assigned

• Experience working with reporting and data visualization tools, including Looker
• Familiarity with data warehouse platforms, especially Snowflake, including backend table structures and ETL processes
• Strong understanding of both front-end reporting requirements and backend data architecture, with the ability to collaborate effectively with data engineering and ETL teams by documenting and translating business needs into clear requirements
• Familiarity with backend-for-frontend (BFF) design patterns and their role in modern web applications
• Awareness of ETL/ELT pipelines and orchestration tools (e.g., Matillion) for transforming and surfacing data to front-end systems
• Understanding of API technologies, including inbound and outbound integrations used for both internal application connectivity and in B2B environments
• Ability to understand trade-offs between performance, cost, and maintainability in data service design
• Strong communication skills to explain backend concepts to non-technical audiences
• Ability to form partnerships and work collaboratively across Product Management, IT, UI/UX, and business teams
• Experience leading data service initiatives for employee-facing and customer-facing digital platforms
• Experience working in enterprise environments with complex legacy systems
• Experience partnering with UX and front-end teams to define data contracts and service behavior
• Experience navigating governance, compliance, and security requirements in data delivery
• Experience collaborating with data engineering teams using Snowflake and Matillion to deliver scalable solutio

• Analyzing
• Building Relationships
• Communication
• Detailed-Oriented
• Ethics and Values
• Forward-Thinking
• Problem Solving

• Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite)
• High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. Connection latency must be less than 100ms. (Please validate using a speed test tool such as (http://www.speedtest.net/)