Business Administration Manager

Overview

The St. Louis Support Services Division for Enterprise Mobility currently has an exciting opportunity for Business Administration Manager!

ABOUT THE ROLE

The Business Administration Manager leads the business management function for several Support Services Departments, including Contact Center, Replacement Services, Customer Excellence, and other administrative departments. This position works very closely with Support Services Department Officers, the GP76 accounting team, and the AVP of Business Administration to ensure accounting, business practices, internal controls, and other administrative functions are operating effectively and efficiently to support the business objectives.

ABOUT THE JOB

This full time position will be in person, based out of our offices in Weldon Springs, Maryland Heights and Corporate Campus (Clayton) locations with the opportunity to work a hybrid schedule after 90 days. This role has a schedule of Monday-Friday with a start time ranging from 7:00am-8:00am CST. Compensation decisions will be made based on factors that include but are not limited to experience, education, location, and skill level.

We offer a robust Benefits Package including, but not limited to:

• Paid Time Off

• Health, Dental, Vision insurance; Life Insurance; Prescription coverage (employees scheduled for 30+ hours)

• Employee discounts on car rentals, car purchases and much more!

• 401(k) retirement plan with company match and profit sharing

• Educational Assistance (full time - 40+ hours only

ABOUT THE TEAM

Enterprise Mobility's Support Services teams are responsible for Global Call Center Operations, Replacement Rental Services Support, Information Management, Customer Service Metric Programs, North American Roadside Assistance, Sales Support, Small Business Programs and Technical Support Helpdesks. This team consists of over 4,000 customer service professionals, support staff and management around the globe in 15 different countries with 70+ million customer contacts handled annually.

Responsibilities

• Manage forecasting and monitor results for assigned Support Services teams
• Provide support and recommendations on Group financial performance to the Senior Vice President/General Manager and AVP Business Administration
• Ensure compliance with policies, procedures and Federal/State/local laws
• Propose ideas to the Group on business opportunities and risks as they relate to the financial performance of the Group
• Provide input in the formulations of Group policies and procedures, coordinating their implementation, and evaluating compliance
• Properly safeguard company assets/financial information
• Assess department business risks and implement controls to minimize impact by balancing the benefits and costs of the respective controls
• Monitor and provide guidance in regard to compensation adjustments, performance reviews, various procedures and directing individuals to Human Resources when appropriate
• Provide guidance on Business Practices by ensuring policies, procedures and founding values are understood and followed
• Coordinate with appropriate individuals to plan work/storage space, ensure computers and office equipment are functioning appropriately, and other work environment needs are addressed
• Develop key relationships within Enterprise Mobility, outside partners and other professionals to enable successful identification, development and implementation of strategic solutions

Qualifications

• Must live in the state of Missouri and in the St. Louis or surrounding area

• Bachelor's degree in Accounting or Finance required

• Professional certification (e.g., CPA or CMA) preferred

• 5+ years of Accounting or Financial Planning & Analysis experience required

• 2+ years of Management, Supervisor or Lead experience preferred

• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

• Must be at least 18 years of age

Client-provided location(s): St. Louis, MO

Job ID: enterprise-536159

Employment Type: FULL_TIME

Posted: 2025-12-02T19:52:30