Work From Home Customer Service Representative

  • Handle multiple tasks, such as, talking with and listening to customers while accessing, reading, and inputting information into numerous applications
  • Handle incoming calls, efficiently resolving a variety of customer service inquiries
  • Utilize problem-solving skills to efficiently answer customer requests
  • Maintain, at a minimum, target levels of productivity and performance
  • Locate and interpret complex information from a number of databases
  • Maintain a courteous and pleasant demeanor while speaking with external and internal customers
  • Adapt to the need of individual callers
  • Accept repetitive work tasks while providing excellent service to customers
  • Provide timely and accurate information reflecting a customer-oriented image for the company
  • Seek to improve job performance through self-assessment, skill development, training and goal setting
  • Maintain a regular and reliable level of attendance and punctuality
  • Perform miscellaneous job-related duties as assigned

Meet Some of Enterprise Holdings's Employees

Greg

Area Car Sales Manager

Greg oversees an Enterprise Car Sales branch. He provides a balance of sales, training, and customer service management—and guides his team to meet their goals.

Abby

Management Trainee

Abby works in a neighborhood car rental branch and is learning all aspects of the business. She's committed to providing top-notch customer service every step of the way.


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