Work From Home Customer Service Representative

  • Handling incoming calls efficiently resolving a variety of basic customer service inquiries
  • Provide excellent customer service to customers
  • Utilize problem-solving skills to efficiently answer customer requests
  • Maintain, at a minimum, target levels of productivity and performance
  • Locate and interpret complex information from a number of databases
  • Handle multiple tasks (i.e., talking with customers while accessing information in a computer)
  • Maintain a courteous and pleasant demeanor while speaking with external and internal customers
  • Adapt to need of individual callers
  • Adhere to shift assignments in a 24 hour/7 day operation
  • Accept repetitive work tasks performed in a confined work area
  • Provide timely and accurate information reflecting a customer-oriented image for the company
  • Seek to improve job performance through self-assessment, skill development, training and goal setting
  • Maintain a regular and reliable level of attendance and punctuality
  • Perform miscellaneous job-related duties as assigned

Meet Some of Enterprise Holdings's Employees

Shannon

Assistant Manager

Shannon works at an Enterprise neighborhood rental branch, assisting customers with car rentals, encouraging fellow employees to reach their career goals, and growing herself all along the way.

Carlos

Branch Manager

Carlos oversees an Enterprise rental branch. He ensures excellent branch performance by focusing on both employee development and fantastic customer service.


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