Manager- Technical Support Center, ARMS Business Solutions (Madison, WI)

This position is based in Madison, WI:

  • Coach, mentor and reward employees to meet and exceed individual and team goals
  • Create and execute strategic and tactical roadmaps to address customer needs
  • Delegate and track assignments to staff
  • Audit customer calls monthly utilizing functional role audit tools and standards
  • Provide career counseling and development
  • Proactively promote growth opportunities through training and stretch assignments
  • Conduct employee performance reviews
  • Manage all business applications and team tools effectively

Meet Some of Enterprise Holdings's Employees

Greg

Area Car Sales Manager

Greg oversees an Enterprise Car Sales branch. He provides a balance of sales, training, and customer service management—and guides his team to meet their goals.

Abby

Management Trainee

Abby works in a neighborhood car rental branch and is learning all aspects of the business. She's committed to providing top-notch customer service every step of the way.


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