Account Coordinator (Business to Business)

  • Contact accounts as needed to collect and follow up on past due balances.
  • Request payment for assigned accounts via e-mail, phone or voicemail.
  • Maintain clear and concise notes listing accurate information given; documented in PeopleSoft, Odyssey or other databases as required.
  • Contact management and sales prior to sending memo notifying accounts of credit suspension.
  • Research and resolve disputed rentals, including prepare appropriate adjustment requests and follow up with customer on disputes within thirty (30) days.
  • Report issues concerning payment of accounts to Supervisor.
  • Request and send reprints (paper or electronic) of invoices, statements, and vouchers to accounts as needed.
  • Maintain all aging balances within percentage requirements determined by management.
  • Attend weekly collection meetings; provide account status and documentation to the Supervisor to ensure collection goals are met, discuss workload and promote teamwork between AR personnel.
  • Perform additional analysis and reporting as requested by management.
  • Assist Supervisor or Manager with any tasks or duties as requested.
  • Maintain a regular and reliable level of attendance and punctuality
  • Perform miscellaneous job-related duties as assigned

Meet Some of Enterprise Holdings's Employees

Greg

Area Car Sales Manager

Greg oversees an Enterprise Car Sales branch. He provides a balance of sales, training, and customer service management—and guides his team to meet their goals.

Abby

Management Trainee

Abby works in a neighborhood car rental branch and is learning all aspects of the business. She's committed to providing top-notch customer service every step of the way.


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