Ellucian

Network Administrator

3+ months agoGreenville, MS

At Ellucian, we're motivated by a mission. Higher education is facing profound change. Shifting demographics and cultural perceptions, combined with declining support and rising expectations, are forcing colleges to do more with less. That's where we come in.
As true believers in the power of education to transform lives, we're dedicated to helping all our customers thrive-not just survive-in these challenging times by transforming their institutions from the traditional paper-based colleges of yesterday to the agile, connected campuses of today. From cloud solutions built on world-class infrastructure to powerful analytics that drive successful planning, we lead the industry in building enterprise-class solutions tailored to institutions around the world.
Our passion and commitment for learning and continuous improvement drive us internally, too. From professional development to flexibility and work-life balance, we give our global employees the tools they need to succeed so we can all grow together.

About the opportunity

The Network Administrator position is highly technical in nature. The position involves network design, configuration, installation, upgrades, security, troubleshooting, planning and recommendations for upgrades. Duties are performed on a variety of network hardware with a heavy emphasis on Cisco network switches, routers, wireless and telephony. This position reports to the Director, Technical Services.

Where you will make an impact

Provides technical assistance
Diagnoses and resolves problems in the network core, building LANs and regional campus WANs.
Maintains, upgrades and repairs network hardware systems, devices and interfaces using supported tools and equipment.
Administering and maintaining remote VPN access, applications and security for network related administration and access.
Documents and updates network physical layouts, logical connectivity, and device configurations.
Maintains and/or increases technical knowledge through course work, workshops, seminars and readings.
Assists in the administration of the DHCP, DNS, and TACACS+ server(s).
Assists in the formation and implementation of college security policies as it relates to the college network environment. Maintains, upgrades and repairs college firewalls.
Participates in the disaster recovery planning process as it relates to the networking infrastructure.
Provides support for wireless network infrastructure which includes trouble tickets, monitoring, design, troubleshooting and maintenance.
Receives, updates, and closes support/work order tickets in software system.
Shares technical and functional expertise with other members of the team as required.

What you will bring

Knowledge of Microsoft Active Directory.
Microsoft Office 365 account management.
Linux (RedHat, Ubuntu) and Windows servers (2008, 2016, 2019) experience.
Cisco/Meraki/Ubiquiti Network Equipment experience.
VMware experience.
Knowledge of FortiGate firewalls.
Cisco Email Firewall (IronPort) management.
Knowledge of APC battery backup systems.
Communicate professionally (verbal and written)
Ability to be on call.
Ability to handle sensitive data.
Presentable, punctual and reliable.
Ability to use his/her knowledge to solve complex network related issues.

Extra credit

Network certification
Experience with network management tools and technologies such as Cisco ISE, Cisco Prime, Solarwinds Orion NPM, Wireshark, Netflow analyzers.

This position involves network design, configuration, installation, upgrades, security, troubleshooting, planning and recommendations for upgrades. Duties are performed on a variety of network hardware with a heavy emphasis on Cisco network switches, routers, wireless and telephony. This position reports to the Director, Technical Services.

Additional Information:
Req ID: 2603
Hiring Type: Full - Time
Level of Experience: Entry-Level
Remote: No
Travel Required: 0%-25%