Job Title: Waiter/Waitress – Ashridge House
Location: Ashridge, Berkhamsted, Hertfordshire, HP4 1NS
Reports To: Food Services Manager
Our Food & Beverage (F&B) team have the task of serving breakfast, lunch and dinner throughout the year to clients visiting Ashridge House for their business and social events. We have a main dining room that serves up to 160 diners, plus other functions rooms throughout the House and that’s not to mention preparing and serving staff food. With a wide range of dining experiences on offer, staff gain exposure to fine dining service at bespoke events and weddings, in addition to daily buffet and private dining room service. The team always work to ensure that the client’s visit is a memorable experience.
The role will suit someone who takes pride in delivering excellent service to the customer and enjoys interacting with the guests.
- Setting up function rooms for dining
- Serving food and drinks
- Laying and clearing tables
Please note, the role is worked on a rota basis with shifts worked between 6am and midnight to include weekends and bank holidays.
- Ability to work as part of a team
- A good level of attention to detail
- Ability to use your initiative
- Proactive and customer focussed
- Must hold a full driving licence and have access to your own transport
- Excellent customer service skills
- Excellent interpersonal and communication skills
- High standard of personal presentation
- Ability to maintain service standards while working under pressure
- Previous experience in a customer facing role
- Previous experience as a Waiter/Waitress
Ashridge House is a beautiful Grade 1 listed heritage property with world-class conference and training facilities. It is also the home campus of Ashridge Executive Education (one of three operating divisions of Hult International Business School) and the perfect location for corporate meetings and private events.
Ashridge House hosts both day and residential events for between 2 and 250 people, welcoming guests from all over the world. Set in extensive parkland in the Hertfordshire countryside, the magnificent neo-gothic mansion provides the complete meeting experience for our clients. Our beautiful private dining rooms in the historic Main House are available for functions, and our extensive 190 acre estate is ideal for teambuilding activities. In 2015 the team was again awarded Gold Standard for customer service in the BDRC Venue Verdict accreditation - providing the very best customer service is at the heart of what we do.
Benefits include 25 days holiday, meals and refreshments while on duty, free use of the leisure facilities and access to the company pension scheme and healthcare schemes. It is essential to have your own transport and free parking is available.
Please note that you must have the right to work in EU to be considered for this position.
At the heart of Ashridge Executive Education is the Ashridge (Bonar Law Memorial) Trust, a major UK charity incorporated by Act of Parliament that exists to provide global executive education together with appropriate research and to maintain Ashridge House and Gardens for the benefit of the nation. The Ashridge site in Berkhamsted acts as both the hub for this global operation and as a major conference centre.
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