Trip Consultant

Trip Consultant

EF Ultimate Break

Cambridge, MA

About EF Ultimate Break

EF Ultimate Break offers international travel opportunities for anyone 18-29. We help young adult travelers get out of their comfort zone, meet new people, and experience the world.

Are you looking to make an immediate impact on a talented sales team? Are you excited by the prospect of joining a travel company with an entrepreneurial spirit? Are you a go-getter with a nothing is impossible attitude? Are you our next superstar?

We need self-motivated sales people who are poised communicators, thrive in a fast-paced environment and have a passion for international travel. This role is a great way to hone your sales skills and learn from your veteran colleagues.  

The Opportunity

EF Ultimate Break is looking for a sales professional & proven entrepreneur for the Ultimate Break product.  As a Trip Consultant, you will strategize, execute and close on sales for our 18-29 year customers.  This will include engaging with customers via texting, chat, email and phone conversations to build brand awareness & loyalty, while forging key relationships with individual customers & associated travel companions. Other key activities include social networking, plus a keen knowledge and use of platforms where our customers network online, and working cross functionally to ensure superior customer satisfaction. If you are looking to be a part of an exciting, creative and dynamic initiative and develop your entrepreneurial acumen, then this is the opportunity for you.  

About You:

• Bold and fearless - demonstrates a true entrepreneurial spirit
• Adapts quickly and embraces change
• Tenacious in all aspects of life and understands how to get the job done
• “No goal is unattainable” attitude
• An influencer - builds strong relationships and loves talking to people
• Resourceful- always thinking of creative approaches
• Total team player, with a drive to see the team succeed
• Positive attitude- even under pressure!
• Self-motivator when it comes to projects and new tasks

Core Responsibilities:

• Reach and exceed all sales goals and metrics
• Maintain a high volume of text, chats, emails & phone calls to potential travelers
• Qualify potential travelers, build & manage a robust pipeline and consistently follow up to close the sale
• Continuously look to learn more about the business & sales strategy
• Demonstrate entrepreneurship opportunities and take ownership of own progress & learning
• Work with the Sales Manager and VP of Sales to execute on existing strategy for the business & work to improve or create new processes

Desired Skills & Experience

• 1+ years of sales experience with a proven track record
• Strategic planning on how to engage, qualify, and close prospective customers
• Pipeline management and CRM resource expertise
• Solid analytical skills, ability to solve problems independently and willingness to learn
• Strong attention to detail and quick to try & adapt new sales techniques
• Ability to build strong relationships externally and internally
• Success navigating challenging & difficult customer situations

If you are excited to join a dynamic & innovative team, in this challenging role, please speak to your manager or apply below.