Student Services Coordinator, Weekends
Are you passionate about travel and languages? Do you believe that students studying abroad have the opportunity of a lifetime? Are you dynamic, outgoing, and energetic? You might be just the person we are looking for! Join EF, the world’s largest private education organization and work with students from 50+ countries! Our concept is education through discovery and communication.
EF New York is the nation’s largest EF School that currently has a student population of over 800 students during the Academic Year, and close to 1600 students during the peak summer and winter months. The majority of our students are between the ages of 16-25 years old. Visit www.ef.com/newyorkschool for more information about our school and programs.
We are seeking a dynamic Student Reception Coordinator to run a lively reception desk, assisting with needs of our school's International Student body on Friday evenings and weekend daytime shifts. The primary objectives of this position are to maintain an organized, well-run reception, offer friendly service to students in the school, provide courteous attention to callers and perform other various tasks of an administrative nature.
Applicants for this position should be motivated, customer service minded individuals eager to support high traffic in a large International language school. Reporting to the Director of Student Services, the Student Reception Coordinator is stationed in our busy Student Services area during hours which Administrative offices are closed, requiring confidence to take initiative and solve problems independently and meet the varying needs of our student body.
In this position, you will need to be comfortable working with a diverse population. The pace is hectic, but exciting. You are the face of EF for employees, customers and visitors. In addition to offering a high level of Customer Service to our students and guests, responsibilities include, but are not limited to, primary coverage of incoming phone calls, displaying a positive and friendly phone demeanor at all times, ordering activities supplies, distributing course certificates to departing students, arranging departure airport transfers, occasionally running simple activities such as crafts, or playing movies in the theater, and handling crucial airport transfer issues for our weekly arriving and departing students.
- Strong communication and customer service skills, along with the ability to work in a fast-paced, dynamic environment full of daily surprises.
- Excellent organization and multi-tasking skills, plus impeccable attention to detail
- Flexibility to quickly adapt to shifting priorities on a regular basis
- Positive, energetic, and professional with excellent interpersonal skills
- Driven and confident enough to take initiative and solve problems independently
- Knowledge of NYC and surrounding areas
- Proficient Computer Skills including Microsoft Office, Internet, Social Media
- Bachelor’s Degree strongly preferred
- Multi-lingual a plus, but not required
- Previous administrative or reception experience a plus, but not required
- International travel experience, and/or interest in different cultures
Fridays: 5:00 PM-12:00 AM
Saturdays: 10:00 AM-8:00PM
Sundays: 10:00 AM-8:00PM
EF Education First is an international education company focusing on language, academics, and cultural experience. With a mission to open the world through education, EF was founded in 1965.
We are 43,500 staff, faculty and teachers, working in 500 offices and schools across 53 countries. While we continue to grow, we strive to stay small so as to ensure agility, smart thinking and a fun place to work. For the past 50 years, EF has grown to include a range of programs that give students of all ages the freedom and confidence to explore the world through language, travel and education.
Located across the globe, our language centers for youth, adults and professionals combine the best of traditional, in-school teaching with innovative language-learning technology. We offer intensive language instruction abroad in English, Spanish, French, German, Italian, Japanese and Chinese. Courses run from 2 to 52 weeks for students traveling independently or in escorted groups of all levels and abilities. Classes take place in our international language centers in one of 16 countries and offer the very best locations and accommodation whether in local host family or in a student residence.
We are travelers, innovators, doers and thinkers. We are open and collaborative, we are dedicated and passionate – we really work hard, and then we play hard. We believe in opening the world through education and we are proud of the role that we can play in that.
EF is an equal opportunities employer. EF offers competitive salaries and a multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking company, we want to hear from you.
See Inside the Office of EF Education First
EF Education First is the world leader in international education. At EF, everything employees do is centered around the company’s mission: opening the world through education. Since it was founded 50 years ago, EF’s language learning, educational travel, and cultural exchange programs have helped people of all ages and nationalities become citizens of the world.
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