Student Services Coordinator

The Opportunity

A key member of the Operations team, working as part of the Student Services department, the Student Services Coordinator will lead on all campus communications, orientations and rotation for the Undergraduate Campus. Working with the other Students Services Coordinators, (s)he will help enhance the communication and community across all key departments, ensuring that staff and students are kept up-to-date on the School’s news.

Responsibilities

  • Play an active role in the Student Services office to provide daily non-academic support via email, phone and in person to the Hult student body and staff
  • Communicate and promote all news, events and student/staff information via all existing communication channels (Intranet, newsletters, Digital Screens etc)
  • Coordinate and maintain campus communication and intranet using Exact Target, Salesforce, Motivis, Sitecore (using HTML), Mailchimp
  • Coordinate all official external communication channels for Hult London (Twitter, Facebook, Instagram, Emails, Chalk Boards, Table Tops, Projector, Digital Screens etc)
  • Maintain, support and improve the campus communication policy, guiding and training staff and students on resources, guidelines and best practices
  • Lead on pre-arrival communication, working closely with the Enrolment, Marketing, Deanery, and Careers departments.
  • Organize, promote and handle the non-academic support and events for incoming and outbound students during Hult’s Global Campus Rotation, working closely with campus staff and teams within other campuses globally.
  • Schedule and organize all Orientation events, such as vendor fairs and manage Welcome Week student volunteers.
  • Play a key role in assisting with campus events including campus tours, open houses, Graduation, Orientations, Annual Awards ceremony, Hult Prize, campus events and guest speakers.
  • Assist the Student Services team to formulate and implement an action plan to support and increase student satisfaction.  

Qualifications

  • Educated to degree level or equivalent
  • Background in online communication, event planning, and social media
  • Ability to design creative content
  • Strong English writing skills and have an excitement for writing
  • Strong computer skills including Microsoft Word, PowerPoint and Excel, particularly use of pivot tables and basic formulas
  • Experience using web editing software / content management systems (or HTML)
  • Proven track record and commitment to outstanding customer service
  • Experience in academic environment
  • High level of energy and enthusiasm to work under pressure and to prioritize requests in a demanding environment 

Person Specification

  • High level of energy and enthusiasm to work under pressure and to prioritize requests in a demanding environment
  • Ability to work efficiently, with minimal supervision
  • Ability to prioritize and handle multiple tasks and deadlines, with exceptional time management skills
  • Ability to maintain composure in a fast-paced environment
  • Team player with a positive, can-do attitude
  • Interact with a culturally and ethnically diverse population of students, faculty, and staff with diplomacy
  • Sensitive to the needs of all students and is able to treat concerns of students and other stakeholders with respect and confidentiality, using sound judgment
  • Creative and flexible
  • Well-presented and businesslike
  • Willingness to work flexible hours when necessary
  • Interest in working with an internationally diverse student population

Please note this job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.

*Please note that you must have the right to work in United Kingdom to be considered for this position.

About us

Hult International Business School is a leading global business school offering a Bachelor degree, full-time and part-time Master degrees, one year accelerated and part-time Executive MBAs, a Doctoral program and Ashridge Executive Education programs.

Hult’s innovative curriculum is taught by inspiring professors who possess real-world business experience. In addition, students gain unrivaled global business perspectives through Hult’s unique Global Campus Rotation - which allows students to study on a combination of Hult’s five campuses in Boston, San Francisco, London, Dubai and Shanghai, as well as Hult’s rotation centers in New York City and Ashridge. With students representing 140 nationalities, Hult International Business School is a microcosm of the global economy that rewards those who can conduct business that transcends borders.

 

Mission statement

We strive to be the most relevant business school in the world.

By using our global reach and always being creative, entrepreneurial, and on the cutting edge, our aim is to have a positive impact on individuals and organizations by transforming their management practices. In so doing, we hope to be the business school of choice for existing and aspiring leaders. We will contribute to sustainable growth, helping leaders to integrate commercial success and societal well-being.

 

Additional Information

Hult International Business School, Inc. is a non-profit corporation organized in the Commonwealth of Massachusetts and accredited by the New England Association of Schools & Colleges to award US degrees.  Hult has a strategic alliance with Ashridge, which is a legally separate UK charity and has the power to award UK degrees.  Hult and Ashridge present a combined position under a common brand and operate as an integrated educational institution, which leverages on the strengths of both.  

Hult is an equal opportunity employer. Hult offers competitive salaries and benefits in a global, deeply multicultural working environment. If you are motivated by the prospect of an international career with a dynamic and forward-thinking school, we want to hear from you.


See Inside the Office of EF Education First

EF Education First is the world leader in international education. At EF, everything employees do is centered around the company’s mission: opening the world through education. Since it was founded 50 years ago, EF’s language learning, educational travel, and cultural exchange programs have helped people of all ages and nationalities become citizens of the world.


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