Student Services Coordinator

EF International Language Campuses is seeking a highly motivated, professional Student Services Coordinator to work in our central London school.  You will provide exceptional customer service and assist the Student Services Departments in Accommodation and Customer Support in school. You will work in accordance with EF policy, British Council and ISI criteria. 

As a customer service oriented person, ensuring the highest levels of customer satisfaction will be your highest priority, achieved through excellent administration skills, inter-departmental communication and willingness to go the extra mile. You will build strong relationships with our sales offices around the world and ensure the London school is well regarded amongst EF colleagues.

 

Our requirements: outstanding communication and interpersonal skills; great networking skills; highly developed customer service focus; excellent organisational skills; appreciation of international cultures; ability to remain calm under pressure; attention to detail; creative problem solving; ability to adapt in a fast paced, dynamic work environment; positive attitude; a strong sense of ownership and the drive to succeed.

 

The position will be based at the EF International Language Campus, 74 Roupell St, Waterloo, London SE1 8SS.

Please send applications with an updated CV and covering letter to lee.rowe@ef.com   by 4 August 2018. More details about this role will be discussed at interview.

 

 

EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment.  References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18.  Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required.  Appropriate suitability checks will be required prior to confirmation of appointment.

 

 

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