Shipping and Logistics Coordinator

Shipping and Logistics Coordinator
EF Educational Tours
Cambridge, MA USA


Have you worked in a fulfillment center or customer service environment? Are you upbeat and outgoing, can work well in a team and enjoy sharing new ideas? If so, you could be a perfect fit for our Distribution team at EF, Education First, the world leader in international education.

The Role

EF is looking for a highly motivated individual to join our team. The Shipping and Logistics Coordinator will work alongside Shipping and Fulfillment to cover many functions in the facility: Order processing and inventory control, operating mailing systems and supporting internal clients. Thinking creatively, you will apply your existing knowledge and skills to constantly identify ways to improve our service and reduce our costs. Monitoring marketing material supply/demand, enhancing production workflow, training seasonal staff and boosting team morale are all parts of the daily routine. This position will continue to evolve with expanded supervisory responsibilities.  You will report to the Director of Fulfillment.

Moreover, the ideal candidate will have supervisorial experience, showing the ability to lead by example. You are customer-service oriented and can tackle new challenges. Enthusiasm, the ability to multi-task and work with many different people in various departments will make you an irresistible candidate!


  • High-school diploma
  • Associate or post-secondary education preferred
  • Experience in a shipping/receiving and client service environment a must
  • Well-rehearsed with automated mailroom systems: CRM, materials ordering, inventory and courier software programs.
  • Ability to work in a fast-paced yet safe and effectively time-managed manner
  • Excellent organization, written and verbal communication skills
  • Proficient in MS Office applications and comfortable working within spreadsheets and business intelligence/sharing applications.
  • Good physical condition, able to handle 50 lbs 

About EF Education First

We’re 43,500 small. We’re teachers and students, creatives and analysts, visionaries and doers. We are 120 nationalities—and counting. Together, we open the world through education, breaking down barriers of language, culture and geography all over the world. Over the past 50 years, our mission has grown to include a diverse range of programs that give millions of students of all ages the freedom and confidence to explore the world through language, travel and academic opportunities. Follow us on LinkedIn or check out to learn more about our amazing team, products, and customers.

See Inside the Office of EF Education First

EF Education First is the world leader in international education. At EF, everything employees do is centered around the company’s mission: opening the world through education. Since it was founded 50 years ago, EF’s language learning, educational travel, and cultural exchange programs have helped people of all ages and nationalities become citizens of the world.

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