Service Desk Analyst
Designation: Service Desk Analyst
EF Education First is the world leader in international education. With more than 40,500 staff and teachers working in 53 countries around the world, our mission is simple: opening the world through education. Since we were founded 50 years ago, EF has helped more than 15 million people see the world, learn a language, or earn an academic degree
- Working as part of the EF Remote Support team in Bangalore, this position will be responsible for providing remote desktop support to EF users worldwide.
- Excellent communication skills in English, written and spoken
- Logical and analytical skill set.
- 0 – 2 years’ experience of basic Laptop /desktop troubleshooting: providing LAN support, installing software, Configuring Outlook, handling printer issues, providing Email solutions.
- Should be willing to work in 24/7 shift
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