Service Desk Analyst

Designation:  Service Desk Analyst


Location: Bangalore


Job Description:


EF Education First is the world leader in international education.  With more than 40,500 staff and teachers working in 53 countries around the world, our mission is simple:  opening the world through education.  Since we were founded 50 years ago, EF has helped more than 15 million people see the world, learn a language, or earn an academic degree



  • Working as part of the EF Remote Support team in Bangalore, this position will be responsible for providing remote desktop support to EF users worldwide. 
  • Excellent communication skills in English, written and spoken
  • Logical and analytical skill set.
  • 0 – 2 years’ experience of basic Laptop /desktop troubleshooting: providing LAN support, installing software, Configuring Outlook, handling printer issues, providing Email solutions.
  • Should be willing to work in 24/7 shift

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