Senior AWS System Engineer

Responsibilities
• Manage all levels of Servers within EF Kids & Teens service environments which consist of corporate datacentre and Amazon cloud
• Include implementation of monitoring, reporting, deploying, refining and automating configurations on all server resources, and working with external and internal users on server issue troubleshooting
• Participate on the regular review, planning, audit of our hosted infrastructure for strategy and implementation
• Perform these responsibilities as an individual and as part of the team
• Diagnose and address issues in a timely and effective manner
• Act as technical expert to support application developing team in terms of server scaling and bring the designs from concept to production
• Continually think and challenge existing processes to improve efficiency, create and update our server standards and ensure that the server is deployed to these standards
• Assist in network administration on our network in corporate datacentre and Amazon cloud
• Work closely with regional & global IT support teams to resolve or follow up any IT support requests
• In a secondary role, the system engineer will be expected to provide support extending beyond server in corporate datacentre and Amazon cloud

Skills & Experience
• Bachelor degree relatively in computer science and technology
• Minimum 6-8 year relevant experience in an enterprise environment supporting server and IT infrastructure
• Minimum 3 year experience working with Amazon Web Services and/or Cloud based systems
• Thorough understanding of web server, middleware/application server, database
• Proven administration experience on major operation systems (Windows, Linux), scripting language (Perl, Shell, Powershell), virtualization, storage, disaster recovery
• Extensive experience on automated server and network monitoring and alerting systems (Zabbix, Nagios, etc)
• Expert experience of networking services of AWS on a theoretical and practical level (EC2, EBS, VPC, Security Group, ELB, Auto Scaling, AZ, CloudWatch, etc)
• Strong background in maintaining and supporting virtual environments and virtual networking
• Hands-on experience implementing, supporting and designing clustered web server (IIS, nginx, etc), Cache server (Memcached, Redis), file server, Middleware server (RabbitMQ, ElasticSearch, WSO2 ESB, Identity Server 3/OpenID for SSO, WSO2 BPM)
• In-depth knowledge of the OSI model and IP protocols (BGP, OSPF, MPLS, RSVP, ISIS), is highly desirable;
• Very strong problem solving and troubleshooting skills including ability to perform root cause analysis
• Comprehensive verbal and written communication skills in English and Mandarin
• Strong organizational skills and ability to manage a diversified workload
• MCSE, Linux or AWS SA certified is a plus


See Inside the Office of EF Education First

EF Education First is the world leader in international education. At EF, everything employees do is centered around the company’s mission: opening the world through education. Since it was founded 50 years ago, EF’s language learning, educational travel, and cultural exchange programs have helped people of all ages and nationalities become citizens of the world.


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