Residence Manager

Synopsis

Do you have Residence Life experience?  Are you passionate about overseas travel and education?  Do you love planning fun activities and managing an extremely motivated staff?  Then you might be EF New York’s new Residence Manager!

The Role

The International Language School division of EF New York seeks a Residence Manager in its Tarrytown, New York location.  Reporting to the School Director, the Residence Manager lives on campus and oversees the welfare of students choosing to live in one of the NY Campus dormitories.  The Residence Manager manages a team of 20-36 Resident Advisors, who also reside in the dormitories.  This is a very active roll on campus requiring a tremendous amount of student interaction; excellent Customer Service skills are a must! 

Specific duties include but are not limited to:

  • Oversee Student rule book
  • Oversee check-ins and check-outs
  • Participate in on campus activities nights and weekends
  • Participate in weekly intakes
  • Student discipline
  • Liaise with Security and Facilities Departments to ensure student satisfaction and seamless operations
  • Liaise with Activities Team to ensure an active residence life program on campus

The Residence Manager’s schedule varies greatly from week to week due to an on-call rotation.  The Residence Manager usually works between 32 and 45 hours on any given week.  Candidates must be able to work evenings and weekends.  Summer is the busiest time - no vacations permitted June, July or August.  Note that as this is an on-campus living opportunity, room and board is included.

 Requirements

  • Degree(s):  Bachelor’s Degree preferred
  • Years experience - negligible
  • Skills required –
    • Some management experience
    • Residential life experience a must
    • great customer service skills
    • ability to handle deadlines
    • ability to handle high pressure situations
    • good conflict resolution skills
    • flexibility and patience 
    • good computer skills
    • excellent communication skills
  • Skills preferred but not required –
    • International experience
    • fluency in other languages
  • Technology/job specific requirements
    • Microsoft Office
    • Internet

About Us 

EF Education First is an international education company focusing on language, academics, and cultural experience. With a mission to open the world through education, EF was founded in 1965.

We are 43,500 staff, faculty and teachers, working in 500 offices and schools across 53 countries. While we continue to grow, we strive to stay small so as to ensure agility, smart thinking and a fun place to work. For the past 50 years, EF has grown to include a range of programs that give students of all ages the freedom and confidence to explore the world through language, travel and education.

Located across the globe, our language centers for youth, adults and professionals combine the best of traditional, in-school teaching with innovative language-learning technology. We offer intensive language instruction abroad in English, Spanish, French, German, Italian, Japanese and Chinese. Courses run from 2 to 52 weeks for students traveling independently or in escorted groups of all levels and abilities.  Classes take place in our international language centers in one of 16 countries and offer the very best locations and accommodation whether in local host family or in a student residence.

Our team

We are travelers, innovators, doers and thinkers. We are open and collaborative, we are dedicated and passionate – we really work hard, and then we play hard. We believe in opening the world through education and we are proud of the role that we can play in that.

Additional Information

EF is an equal opportunities employer. EF offers competitive salaries and a multicultural working environment.  If you are motivated by the prospect of an international career with a dynamic and forward-thinking company, we want to hear from you. 


See Inside the Office of EF Education First

EF Education First is the world leader in international education. At EF, everything employees do is centered around the company’s mission: opening the world through education. Since it was founded 50 years ago, EF’s language learning, educational travel, and cultural exchange programs have helped people of all ages and nationalities become citizens of the world.


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