Regional Placement Manager

Regional Placement Manager
EF High School Exchange Year
Cambridge, MA   


About High School Exchange Year:

Each year, EF High School Exchange Year connects thousands of international high school exchange students with caring volunteer host families and coordinators across the United States. Together we share culture and languages, open communities to the wider world, and create lifelong bonds that span the globe.

About the role:

Regional Placement Managers (RPM) will oversee the successful matching process of exchange students with host families in a dedicated region.  RPMs will be responsible for managing effective relationships in the region, understanding the unique qualities of a particular state or town, and motivating and empowering local coordinators to achieve goals.  The RPM serves as the primary manager for all International Exchange Coordinators (IECs) with respect to outreach, networking and placement in the region.

Core Accountabilities:

  • Hit weekly and monthly placement goals for the region
  • Develop relationships with new schools and manage existing school relationships
  • Work closely with the Program Support Manager (PSM) on all aspects of region management including IEC development, growth, hiring, planning and regional goals
  • Participate in on-site team meetings in the region
  • Ensure adherence to all compliance regulations with respect to all region placements
  • Provide feedback and support to regional coordinators ensuring that success is reached in their particular area
  • Provide local coordinators with the appropriate materials and supplies for in-region events

Who you are:

You are driven, self-motivated and thrive in a fast-paced and ever-changing work environment. You have an entrepreneurial spirit and “can-do” attitude. Your demonstrated ability to produce results and motivate others is at the core of all you do, as are your outstanding communication and problem-solving skills. You are competitive and goal-oriented but also collaborative and work well within a team. You have an excellent attention to detail, good judgment and a passion for international education and cultural exchange.

In this role, you must be able to think quickly on your feet and remain positive and persistent in pursuit of challenging placement goals. You are flexible, open-minded and able to build strong relationships across a variety of different audiences.

Additional Requirements:

  • Bachelor’s Degree
  • Minimum 2-3 years of experience in sales, recruitment, customer service, or related field
  • Strong attention to detail
  • Excellent written and verbal communication skills
  • Strong critical thinking skills
  • Ability to thrive in fast-paced environment
  • Proficiency in Microsoft Office Suite
  • International travel experience a plus
  • Volunteer management experience a plus

Benefits of working at High School Exchange Year:

  • Comprehensive training and professional development
  • Open floor plan to encourage collaboration
  • Market-leading healthcare and benefits
  • Generous vacation time – 3 weeks to start – 4 weeks in year two
  • Domestic and international travel opportunities
  • On-site fitness facility with lunch-time classes
  • Complimentary in-house language classes

About EF Education First 
We’re 43,500 small. We’re teachers and students, creatives and analysts, visionaries and doers. We are 120 nationalities—and counting. Together, we open the world through education, breaking down barriers of language, culture and geography all over the world. Over the past 50 years, our mission has grown to include a diverse range of programs that give millions of students of all ages the freedom and confidence to explore the world through language, travel and academic opportunities. Follow us on LinkedIn or check out to learn more about our amazing team, products, and customers.

See Inside the Office of EF Education First

EF Education First is the world leader in international education. At EF, everything employees do is centered around the company’s mission: opening the world through education. Since it was founded 50 years ago, EF’s language learning, educational travel, and cultural exchange programs have helped people of all ages and nationalities become citizens of the world.

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