Digital Analyst

Digital Analyst
EF Education Tours
Boston, MA, United States

Do you have an obsession with numbers and interpreting the stories they tell? As part of EF Education Tour’s Marketing team, you will work with a cross functional team in the development of intelligent analyses backed by quantitative data that guide our strategic, tactical and operational business decisions. You will take the lead in defining and implementing standards to tag all digital content in order to improve the quality of generated data. You will proactively and upon request work with identifying trends that suggest new marketing & business opportunities and follow through with the recommendation of key strategies to leverage opportunities. You will participate in the development of organizational benchmarks of key consumer metrics and performance indicators.

The role

  • Lead strategy, management, and implementation of tracking of our target audience across digital properties and campaigns, contributing to organization’s growth by helping marketing deliver personalized messaging to teachers, students and parents
  • Be a thought leader in Google Analytics product suite and provide an implementation roadmap
  • Liaise with growth, retention, email, automation, and web teams to understand overall objectives and provide a tagging and measurement strategy for Google Analytics
  • Perform as a dedicated analyst responsible for the timely and accurate collection, reporting and analysis of all digital data
  • Leverage vast array of digital and web data to analyze and determine performance of current initiatives such as but not limited to marketing acquisition, promotional campaigns and website/email effectiveness
  • Use quantitative methods and tools including A/B testing, multivariate analysis (MVA), and optimization techniques to analyze and optimize web and digital assets to drive marketing and sales performance
  • Combine the digital data with offline and in-house data to develop a complete picture of the customer lifecycle
  • Help develop a marketing attribution model
  • Research and recommend tools and techniques to stay current with latest industry trends in digital analytics
  • Generate insights and recommendations and present these to the senior management


  • Strong analytical aptitude – degree in Statistics, Mathematics, Economics, Finance, Computer Science, Web Analytics, OR demonstrated analytical and technical ability
  • 2-4+ years of experience as a digital analyst focused on aggregating customer interactions into a complete customer profile
  • Experience with Google Analytics or Adobe Analytics and the tools and techniques to ensure complete and accurate data collection is a must
  • Must be able to combine digital data with offline and other data sources
  • Knowledge of SQL and accessing databases
  • Proficient in JavaScript, and HTML
  • Excellent analytical, communication and presentation skills 
  • Must be proficient using Excel and PowerPoint
  • Working knowledge or exposure to reporting dashboards such as Power BI is a strong asset
  • A team player and have the ability and desire to collaborate effectively
  • Entrepreneurial mindset & sense of urgency and accountability
  • Must be able to communicate clearly and effectively in explaining insights to non-technical staff 
  • A passion for travel and exploring the world

See Inside the Office of EF Education First

EF Education First is the world leader in international education. At EF, everything employees do is centered around the company’s mission: opening the world through education. Since it was founded 50 years ago, EF’s language learning, educational travel, and cultural exchange programs have helped people of all ages and nationalities become citizens of the world.

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