Customer Support

EF International Language Centres is seeking a highly motivated, young professional to be our next Customer Support Officer working in our dynamic office to provide exceptional customer service to our students and support in administration. This is a part-time entry level position!

As a customer service oriented person, ensuring the highest levels of customer satisfaction will be your highest priority, achieved through excellent administration skills, inter-departmental communication and willingness to go the extra mile. 

Requirements
Passion for education and travel
Creative problem-solving
Outstanding communication and interpersonal skills
Fluency in English
Strong customer service focus
Excellent organizational skills
Attention to detail
Ability to remain calm under pressure
Strong sense of ownership and the drive to succeed
Flexibility and availability
Positive attitude

Responsibilities
Tend to customer issues and general satisfaction
Payment tracking
Customer relationship building through several channels
* General administration 

About Us

EF Education First is a global education company focusing on language, academic, cultural exchange, and educational travel programs.

We are 46,500 staff, faculty and teachers, working in over 580 offices and schools across 52 countries, and having a global presence in 116 countries. While we continue to grow, we strive to stay small so as to ensure agility, smart thinking and a fun place to work. For the past 53 years, EF has grown to include a range of programs that give students of all ages the freedom and confidence to explore the world through language, travel and education.

EF is committed to safeguarding and promoting the welfare of children and young adults and expects all staff and volunteers to share this commitment.  References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18.  Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required.  Appropriate suitability checks will be required prior to confirmation of appointment.

 













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