Client Success Administrator - Riyadh (Female Saudi National)

Position title: Client Success Administrator - Riyadh (Female Saudi National)

Reports to: Solutions Development Director

Location: Saudi Arabia - Riyadh

Job Description:

EF Education First Corporate Solutions is looking for a Client Success Administrator, who will play a key role in the continued rapid growth of our business. EF Corporate Solutions (part of EF Education First) provides large-scale online English Language Training to organizations in Saudi Arabia and throughout the world. We operate in the global corporate English language learning market.

We are looking for someone with ambition to join the Saudi Client Success team to provide excellent customer service support, program delivery and communication management throughout our online training programs. Strong business administration skills with fluent English and Arabic are essentials.


Essential Requirements:

  • A female Saudi Business Administration graduate (bachelor degree or diploma) or with 2 years of experience
  • Must fit a multicultural team and professional work environment
  • Advanced Microsoft Excel skills (e.g. a working knowledge of pivot tables, charts and reporting)
  • Fluent in English and Arabic (e.g. Report Writing, Business Phone Calls and Office Communication)
  • Have her own transportation to and from work


Core Competencies and Responsibilities:

  • Attention to quality and details
  • Identify and problem-solve customer services issues
  • Ability to provide excellent customer services to Saudi governmental, educational and private organizations
  • Utilize our resources to develop, analyze and provide reports and recommendations to our clients
  • Work effectively with a variety of diverse teams in a professional manner
  • Enjoys challenge and a fast paced international corporate culture


Desired Skills and Experience:

  • Positive personality with a strong team spirit
  • Ambition to succeed and willingness to learn
  • Project management skills is a plus

 

 

 


See Inside the Office of EF Education First

EF Education First is the world leader in international education. At EF, everything employees do is centered around the company’s mission: opening the world through education. Since it was founded 50 years ago, EF’s language learning, educational travel, and cultural exchange programs have helped people of all ages and nationalities become citizens of the world.


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