Center Manager - New York Residence

Center Manager


Who You Are

  • Are you bold, confident and charismatic?
  • Do you naturally stay organized and on top of details?
  • Do you thrive in entrepreneurial, dynamic and busy environments?
  • Are you a natural leader, who loves managing and coaching people to be their best?

If so, this role could be the one for you.


The Role

As Center Manager, you assume overall responsibility for the day-to-day operations of the Language Travel program. The Centre Manager provides management and coaching to summer staff, including Activity Leaders, Course Leaders, EF Teachers and other Senior Staff. Other duties include assisting with transportation and logistics, activity development, student discipline, accommodation, stock management and payroll.  As the primary point of contact for the Operations Manager, the Center Manager takes on a fundamental role in liaising with students, staff, and local suppliers throughout the summer.


Responsibilities

  • Ensuring the EF Center is set up prior to student and staff arrivals.
  • Managing and motivating your team.
  • Confirming all transport arrangements.
  • Planning and coordinating arrivals and departures.
  • Overseeing the management of stock and equipment.
  • Preparing and delivering staff meetings and briefings.
  • Ensuring customer service goes above and beyond student expectations.
  • Liaising with suppliers.
  • Budgetary control, payroll and ensuring the Center’s paperwork is up to date.
  • Student welfare and discipline.
  • Dealing with problems and emergency situations should they arise.

 

Candidate Profile

  • Has management experience (1+ years preferred).
  • Has experience working with young people and/or international students.
  • Is business-minded with a strong sense of customer service and attention to detail.
  • Enthusiastic, upbeat and a natural leader with high energy and an entrepreneurial spirit.
  • Possesses strong communication skills and teamwork abilities.
  • Goes above and beyond, never settling for status quo.
  • Can attend a Senior Staff training prior to contract commencing.
  • English fluency.

See Inside the Office of EF Education First

EF Education First is the world leader in international education. At EF, everything employees do is centered around the company’s mission: opening the world through education. Since it was founded 50 years ago, EF’s language learning, educational travel, and cultural exchange programs have helped people of all ages and nationalities become citizens of the world.


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