As a Center Director at EF English First Kids & Teens, you are responsible for the overall management of an English First school to ensure high academic quality and production efficiency to drive for customer satisfaction and student retention in one center catered for English learners from 3-18 years old.
The Center Director plays a key role in EF schools. Duties encompass the hiring and training of both local and expatriate staff, running a sales operation and operating the school day-to-day. The Center Director should follow the regulations and procedures of English First operation manual and maintain a high level of customer service.
- Plan and executive school marketing activities to build, maintain and promote the EF English First brand name in the local market, attract potential customers for telephone and visits, sales and re-sales
- Work with the Director of Studies to implement the Operations Manual and to ensure teaching quality continually improves.
- Supervise the senior course consultant and the sales team to improve the sales process, monitor the sales team and meet budgeted sales targets.
- Be in charge of staff employment, ensure all staff receive appropriate training and participate in evaluations of both Chinese and foreign staff.
- Ensure accounting tasks are carried out effectively and clearly; create annual budget, arrange the payment of reasonable expenses according to budget and approved guidelines
- Ensure that all departments have timely and effective logistics support.
- Make sure IT and computer equipment meets the English First standard. Ensure that all relevant information is registered in properly in the production system.
- Bachelor degree or above in business management or related.
- 7-10 years work experience and at least 3 years on senior management position in fast-paced growth environment, preferably in service industry. Had independently handled overall management and experienced work with people from different culture.
- Strong interpersonal skills and proven track record in team leadership and staff management.
- Sales and marketing background, previous experience in meeting sales targets a plus.
- Organizational abilities, detail-oriented and able to manage complex multifaceted organization.
- Problem-solving and self-motivated. Can work under pressure, creative,
- Good people management skill, able to hire, train and monitor staff.
- Basic finance management skills.
- Good computer skills, including MS-Office.
EF English First Kids & Teens is a leading company in the fast growing and promising ESL market of kids & teens. We provide first class quality of teaching and service to the customers and value people who are passionate about English education for children and skillful of doing their jobs.
EF stands for "Education First". Founded in 1965 by entrepreneur Bertil Hult, EF is now the world’s largest private educational organization. With a mission to break down barriers in language, culture and geography,EF has helped over 15 million people to learn a new language, discover the world, or earn an academic degree. EF operates 400 schools and offices in over 50 countries with 34,000 employees. To date, "Education First" is more than our company name. It is our corporate passion.
See Inside the Office of EF Education First
EF Education First is the world leader in international education. At EF, everything employees do is centered around the company’s mission: opening the world through education. Since it was founded 50 years ago, EF’s language learning, educational travel, and cultural exchange programs have helped people of all ages and nationalities become citizens of the world.
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