We are recruiting a senior business analyst with high passion, collaboration and strong analytics skills to bring actionable insights into our product development lifecycle. You will have the opportunity to work with a group of smart people to make things different in the world leading education company, Education First.
As a senior business analyst of EF Learning Labs (EF Labs), you will interface with business leaders from different business units, provide quantities support and analytical insights on a wide array of digital learning products, spanning multiple device/platforms, to a vibrant group Product Owners (POs) and business stakeholders, and influence millions of students around the globe.
Responsibilities
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- Maintain and improve existing reporting on key products metrics
- Partner with POs and business stakeholders to understand and articulate ad-hoc reporting and analysis requirements
- Collaborate with POs, business stakeholders and technical teams to define detailed data collection plan
- Research, conduct hands-on data analysis and partner with key stakeholders to dig deep insights for product and service improvement, bringing together key stakeholders to address the root problem
- Identify and implement new KPI tracking for digital products and features in various life cycles
- Support product team to build and promote data-driven product-design culture
Requirements
- BS in quantities fields, e.g. Mathematics, Statistics, Computer Science. Advanced degree is a plus. Be passionate about the business intelligence space.
- Minimum 5 years of experience in data-intense environment or roles. Professional services experience a plus
- Advanced data analytics skills
- Experience of the analytical tools Excel, SAS, R, and SPSS etc
- Strong SQL skill is required. Be knowledgeable on the BI visualization tools. E.G. SSRS, Tableau etc
- Ability to collaborate with partners and drive analytic projects end to end
- Ability to communicate complex quantitative analysis in a clear, precise, and actionable manner
- Fluent in English. Mandarin Chinese a plus