The Field Clinical Specialist (m/f/d) will develop clinical education materials in connection with clinical investigations including providing education and clinical insights on the device, procedure and protocol throughout the life cycle of the clinical investigation.
Key Responsibilities:
• Provide education on all aspects on one technology of the device, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants including full certification for independent case support
• Educate and train physicians, hospital personnel and hospital staff on all aspects of technical matters related to products and procedures including imaging through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs on one technology
• Responsible for upselling in key strategic accounts working in conjunction with Business Managers
• Develop and continuously improve training curriculum, training materials and training tools, based on clinical trial experience, EW guidelines and SOP.
• Responsible for certification of the centers, physicians and other related staff, as well as EW personnel and as outlined within EW SOP
• Validate software and hardware updates in the field as applicable
• Regularly reviews clinical support activities, changes in the market and assigned accounts, as well as, competitive activity with cross-functional teams (e.g., sales)
• Other incidental duties
Education and Experience:
• Bachelor's Degree in in related field or equivalent Nursing certification
• Training experience in clinical / technical environment is preferable
• 3 years years experience of previous related medical device and/or clinical experience required
Additional Skills:
• Proven expertise in MS Office Suite and ability to operate general office machinery
• Good written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skills
• Good problem-solving and critical thinking skills
• Moderate knowledge and understanding of cardiovascular science
• Moderate understanding of cardiovascular anatomy, pathology and physiology including the applications and "language" of the market and Edwards Lifesciences
• Moderate understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting
• Moderate imaging analysis software skills (e.g. 3Mensio, TomTec, Vitrea, Circle VI, etc.)
• Ability to manage confidential information with discretion
Additional Comment: Position is temporary - End of October 2022