Sr. A/P Representative

Responsibilities:

  • Lead contact point overseeing a network of carriers
    • Includes:
      • Ensure carrier aging’s are being worked and in good standing
      • Assist workload distribution across team
      • Lead carrier communication (not top tier)
      • First point of contact for partner carriers
      • Escalate billing issues (not top tier)
      • Partner with other BU’s and teams to ensure carriers are paid timely
  • Responsible for daily/weekly/monthly reporting
    • Includes:
      • Run weekly short pay report to send to carriers
      • Send unbilled report for missing invoices
      • Use tableau reporting against carrier aging
      • Ensure carrier numbers reporting is updated
      • Use existing Kapow robots (unbilled and case creation)
      • Assist in creation of new workbooks and robots
      • Run Echo IQ reporting
  • Day-to-Day Operations Oversight
    • Includes:
      • Case metrics align with department standards
      • Emails are being addressed in a timely manner
      • Support and assist AP Reps
      • Training of new employees
      • AP phone line support

Qualifications: 

  • 3+ years AP or 2+ years Client Management, Sales or Operations experience within LTL or Transpiration.
  • Strong written and verbal communication skills
  • Demonstrate leadership and decision making ability
  • Dependable and accountable
  • Strong analytical, organizational and problem solving skills
  • Exudes a positive attitude and evangelizes department initiatives
  • Flexible to evolve as department and company initiatives change

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.


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