Product Owner

Position Summary

As a Product Owner on the Echo Global Logistics Product team, you will be responsible for eliciting requirements and designing technology solutions on Echo’s proprietary software platforms. Our software is created with the goal to simplify transportation for our clients and carriers, and is one of the largest competitive advantages in an ever growing market.               

Echo has recently been ranked second in Built In Chicago’s Top 100 Tech Companies, and we show no signs of slowing down! Come join our growing design team and be a part of one of the world’s largest and most sought after industries. We look forward to having you as part of our team!

Essential Position Functions 

You...

  • See technology as a passion, not something you just do between 9-5
  • Have strong fundamentals to combine art, science and technology to design new experiences which will accomplish solid business gains
  • Possess the ability to design innovative solutions; we operate on a web based platform and constantly facing unchartered waters
  • Are curious intellectually and excited to learn several new business concepts and technologies
  • Are a proactive thought leader; you recognize new opportunities and bring valuable ideas to the table, fix things before they break, mentor others
  • Enjoy communicating and connecting with other technologists and non-technical colleagues

We…

  • Value passionate product people, technologists, go-getters who never stop seeking ways to advance existing technology and processes
  • Have a high focus on career development and the runway to get you there
  • Work hard and smart, period
  • Offer competitive compensation, benefits, 401k, challenging projects, company-wide events, coworkers and leaders who will push you to get better, a sense of community not found elsewhere

Responsibilities

  • Work collaboratively and support a cross functional team (Software Engineers, Quality Assurance Analysts, Product Managers, UX Architects, DevOps Engineers, and Business Owners/Executives) in an Agile environment
  • Develop deep expertise of Echo’s internal and client-facing technology product lines; designs and documents complex software functionality
  • Fully understand Echo’s business processes and goals across different domains and transportation modes
  • Partner with Product Managers to understand domain roadmaps and define scope on prioritized roadmap initiatives
  • Facilitate sessions with Echo executives, subject matter experts and end users to understand business problems and define requirements
  • Document current and future state business/system processes, user stories and acceptance criteria for our internal and/or external facing technology products
  • Member of a delivery team consisting of Scrum Master, Software Engineers and QA Analysts ensuring the right solution is being built; participates in all SCRUM rituals pertaining the Agile methodology
  • Participate in product release cycles as the product expert, including user acceptance testing sessions, to help surface any issues prior to a release
  • Help Echo’s application support teams in troubleshoot production issues and escalate issues to the appropriate Agile delivery team as needed; manages end-user expectations appropriately
  • Perform and lead analytical studies, research and side projects, as required.

Position Requirements

  • 3-5+ years Product Owner, Product Manager, Business Analyst or equivalent work experience
  • Experience in the transportation/logistics/supply chain field is a plus
  • Proficient with MS Word, Excel and Visio (charts, reports, data analysis, and flowcharting)
  • Excellent oral and written communication skills
  • Ability to multi-task in a fast paced, fluid work environment
  • Self-managed and motivated; organized and detail-oriented   
  • Ability to follow through with tasks to their completion
  • Readiness to learn new technologies and analytical tools
  • Exposure to the full software development lifecycle experience in an Agile-SCRUM environment
  • Strong and proven skills in creating quality documents such as user stories/acceptance criteria, business requirements/use cases, process flows, product backlogs
  • Analytical and problem solving skills to evaluate business and market problems and apply technology and domain knowledge to identify appropriate solutions
  • SQL experience a plus
  • Bachelor’s degree in Computer Science, Engineering, Information Systems, Marketing, Business or equivalent experience 

What's in it for you?

  • Help career growth by joining an industry leader and continuing to advance Echo proprietary technologies
  • Working for an organization with intelligently defined strategic goals, sophisticated products and steady growth
  • Experienced mentors to learn and adopt new practices
  • Ability to introduce your own views and takes on our product offerings
  • Work in the full software delivery life-cycle
  • Ability to constantly enhance and improve applications
  • Have a clearly defined career growth track with enough flexibility to pave your own way

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