Product Owner

Position Summary

As a Senior Business Analyst on the Echo Global Logistics Product team, you will be responsible for eliciting requirements and designing technology solutions on Echo’s proprietary software platforms. Our software is created with the goal to simplify transportation for our clients and carriers, and is one of the largest competitive advantages in an ever growing market.

Echo has recently been ranked second in Built In Chicago’s Top 100 Tech Companies, and we show no signs of slowing down! Come join our growing design team and be a part of one of the world’s largest and most sought after industries. We look forward to having you as part of our team!

Essential Position Functions 


  • See technology as a passion, not something you just do between 9-5
  • Have strong fundamentals to combine art, science and technology to design new experiences which will accomplish solid business gains
  • Possess the ability to design innovative solutions; we operate on a web based platform and constantly facing unchartered waters
  • Are curious intellectually and excited to learn several new business concepts and technologies
  • Are a proactive thought leader; you recognize new opportunities and bring valuable ideas to the table, fix things before they break, mentor others
  • Enjoy communicating and connecting with other technologists and non-technical colleagues


  • Value passionate product people, technologists, go-getters who never stop seeking ways to advance existing technology and processes
  • Have a high focus on career development and the runway to get you there
  • Work hard and smart, period
  • Offer competitive compensation, benefits, 401k, challenging projects, company-wide events, coworkers and leaders who will push you to get better, a sense of community not found elsewhere


  • Work collaboratively and support a cross functional team (Software Engineers, Product Managers, UX Architects, DevOps Engineers, and Business Owners/Executives) in an Agile environment
  • Develop deep expertise of Echo’s internal and client-facing technology product lines; designs and documents complex software functionality
  • Fully understand Echo’s business processes and goals across different domains and transportation modes
  • Partner directly with Product Managers to understand domain roadmaps and define scope on prioritized roadmap initiatives
  • Facilitate requirements gathering/refinement sessions with end-users, subject-matter experts, Echo executives
  • Document business requirements, functional design specifications, as-is and to-be business processes for our internal and/or external facing technology products
  • Take on the Product Owner role to work with a software development team to lead them to building the right solution; participates in all SCRUM rituals pertaining the Agile methodology
  • Participate in product release cycles as the product expert, including user acceptance testing sessions, to help surface any issues prior to a release
  • Help Echo’s application support teams in troubleshoot production issues and escalate issues to the appropriate Agile delivery team as needed; manages end-user expectations appropriately
  • Mentor junior level team members on best practices in business analysis, quality assurance and software delivery methodologies
  • Perform and lead analytical studies, research and side projects, as required.

Position Requirements

  • 5+ years Business Analyst or equivalent work experience
  • Experience in the transportation/logistics/supply chain field is a plus
  • Sound understanding of database concepts, including design, optimization of SQL query language
  • Proficient with MS Word, Excel and Visio (charts, reports, data analysis, and flowcharting)
  • Excellent oral and written communication skills
  • Ability to multi-task in a fast paced, fluid work environment
  • Self-managed and motivated; organized and detail-oriented   
  • Ability to follow through with tasks to their completion
  • Readiness to learn new technologies and analytical tools
  • Exposure to the full software development lifecycle experience in an Agile-SCRUM environment
  • Strong and proven skills in creating quality documents such as user stories/acceptance criteria, business requirements/use cases, process flows, product backlogs
  • Analytical and problem solving skills to evaluate business and market problems and apply technology and domain knowledge to identify appropriate solutions
  • Bachelor’s degree in Computer Science, Engineering, Information Systems, Marketing, Business or equivalent experience

What's in it for you?

  • Help career growth by joining an industry leader and continuing to advance Echo proprietary technologies
  • Working for an organization with intelligently defined strategic goals, sophisticated products and steady growth
  • Experienced mentors to learn and adopt new practices
  • Ability to introduce your own views and takes on our product offerings
  • Work in the full software delivery life-cycle
  • Ability to constantly enhance and improve applications
  • Have a clearly defined career growth track with enough flexibility to pave your own way

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.

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