IT Storage (NetApp) and Server (Hyper-V) Manager

IT Operations Manager

As the IT Storage and Server Manager on the Echo Global Logistics team, you will manage the storage and systems environment of Echo’s proprietary web based application. Our technology is created with the goal to simplify transportation for our customers and carriers, and is one of our largest competitive advantages in an ever growing market.

Our team has recently been ranked the third largest digital company by employee size in Chicago and we are continuing to see increased growth in virtually all of our technical teams. We have recently completed the technology integration with Command Transportation and look forward to continued success with you as part of our team!

Essential Position Functions 


  • See technology as a passion, not something you just do between 9-5
  • Possess the ability to create new solutions; we consistently update and enhance our existing systems and storage technologies as well as procedures
  • Possess strong fundamentals within coding technologies and a willingness to wear several hats when called upon
  • Do not wait for something to break; find a problem before it becomes one and constantly aiming to improve
  • Possess ability and willingness to mentor more junior teammates
  • Possess ability to communicate with business groups, IT Leaders, and various Directors and C-level Executives
  • Having a willingness to vocalize these ideas and pick yourself up if you get knocked down


  • Value passionate technologists, go-getters, and people who never stop seeking ways to improve existing technology
  • Have a high focus on career development and the runway to get you there
  • Work hard, period
  • Offer competitive compensation, benefits, 401k, challenging projects, company wide events, coworkers and leaders who will push you to get better, a sense of community not found anywhere else



  • Primary focus on managing our NetApp storage environment, our Hyper-V virtual servers, Windows physical servers, and consistently enhance Disaster Recovery practices
  • Heavy responsibility in disaster recovery and test/fail overs
  • Manages the team on monitoring servers, ensure efficient and effective use to maximize companies use of technology. Constantly monitoring servers using SolarWinds and Kibana and reacting to alerts.
  • Proactively takes initiative to find improvements and works with management for buy in
  • Identifies tactical risks and raises/resolves issues effectively
  • Follows up with DevOps, QA, and Software Engineering teams
  • Becomes an expert on applications used in Echo’s environment
  • Manages documentation of project plans
  • Encourages integration and promotes obtaining shared goals with team members
  • Active member of the Storage and Infrastructure community outside Echo
  • Ability to communicate with C-level executives, business owners, and IT Leadership
  • Ability to mentor, guide, and coach more junior developers


  • Bachelor’s Degree in Computer Science or equivalent years of experience
  • 8+ years in enterprise level storage and systems environment
    • NetApp storage technologies
    • Virtualizing Windows Servers with Hyper-V
    • Enhancement of Disaster Recovery practices
    • Windows OS
    • Microsoft Exchange
  • Proven track record (5+ years ) of working in a fast-paced, time-sensitive project that requires:
    • Clear and timely communication of key information deemed critical to project success
    • Balancing priorities and highly resilient
    • Going above and beyond the requirement of the role
    • Mentoring junior engineers
    • Articulating technical information to a non-technical audience
    • Leading without authority

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.

Meet Some of Echo Global Logistics's Employees

Roz T.

Sr. Carrier Development Representative

Roz manages the sales aspect of the logistics side at Echo, interacting with trucking companies to make sure Echo clients can get the transportation they need.

Vadim V.

Inside Sales Representative

Vadim sees himself as an extension of his clients' companies, helping them with their overall transportation processes and managing their logistics.

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