Inside Sales Manager

Echo is seeking a dynamic and experienced sales professional for an exciting, high-visibility opportunity within a fast-growing company. Based out of our Chicago office, the Inside Sales Manager is focused on leading a team of sales representatives; monitoring day-to-day operations, sales strategy and employee development. The Inside Sales Manager will be expected to produce targeted month over month growth and act as an advocate and liaison for both their team and the management group.


  • Ensure that each team member understands the primary functions of Echo's software
  • Develop reps industry knowledge and overall sales strategy
  • Meet and exceed monthly GP and NBA goals
  • Lead weekly coaching meetings
  • Develop lead generation ideas and strategies with each member
  • Monitor sales pipelines to ensure proper lead management
  • Speak with top customers to improve customer retention
  • Assist reps in creating a career path
  • Discuss motivational methods and tactics that will motivate individual reps
  • Create organizational plans for each rep to ensure they are managing time efficiently
  • Attend weekly management meetings, prepared to discuss successes and concerns
  • Act as a liaison between reps and management, escalating any issues that arise
  • Manage the cycle of the teams shipments, from ordered to final
  • Ensure that customers are receiving client statements and invoices in a timely manner
  • Provide international quotes for sales reps
  • Complete side projects for members of upper management


  • 3-8 years’ experience in the Transportation/3PL industry
  • Experienced in various modes of Transportation (Truck Load, LTL, Small Parcel, Air/Ocean)
  • Strong understanding of industry terminology, methods and procedures
  • 1-2 years management experience preferred
  • Experience managing customer relationships
  • Strong leadership characteristics
  • Proven “take charge” performer who is successful at multi-tasking
  • Excellent oral and written communication skills and strong ability in personal interactions
  • Very organized and detail-oriented
  • Track record and history of meeting and exceeding sales goals


All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.

Meet Some of Echo Global Logistics's Employees

Roz T.

Sr. Carrier Development Representative

Roz manages the sales aspect of the logistics side at Echo, interacting with trucking companies to make sure Echo clients can get the transportation they need.

Vadim V.

Inside Sales Representative

Vadim sees himself as an extension of his clients' companies, helping them with their overall transportation processes and managing their logistics.

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