Inside Sales Billing Coordinator

Position Overview:                                                                                                                                    

Echo is seeking an Inside Sales Billing Coordinator in our Sales department. The Inside Sales Billing Coordinator will manage the accounts receivables for a portfolio of accounts, focusing on resolving outstanding issues and reducing the aged receivables. 

 

Responsibilities:                                                                                                                                         

  • Ensure outstanding service by understanding and exceeding client expectations
  • Reduce the aged receivables for your portfolio
  • Work with sales and clients on issues such as pricing discrepancies, claims issues, and client questions.
  • Run daily, weekly, and monthly reports for management
  • Assist team members with their portfolio as needed
  • Determine accounts that are uncollectable, recommending they be placed with an outside collection agency
  • Answer inbound calls daily and respond to A/R incoming emails
  • Process customers credit card and e-check payments

 

Requirements:                                                                                                                                            

  • Collections experience preferred
  • High School Diploma, some college preferred
  • High level of customer service skills
  • Can display a sense of urgency in managing time and accomplishing tasks
  • Problem solving and analytical skills
  • Effective time management and organizational skills
  • Great communication skills (written and verbal)
  • Ability to work in a fast-paced environment
  • Proficient in MS Word and Excel

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.


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