BI Manager, Marketing

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We're always looking for talented and creative people to join our team. Ebates offers a casual but fast paced environment where creativity and effective teamwork and collaboration are rewarded. We are passionate about changing the way people shop online and providing the best possible customer experience - not to mention cash back on every purchase, with no strings attached. In 2016, members spent over $6 billion on Ebates' websites and since the inception of the company, have earned nearly $1 billion in cash back. During the peak days of 2016, over 5% of U.S. online shopping went through Ebates!

Ebates is a profitable, high growth e-commerce company based in the San Francisco Bay Area. We are part of the Rakuten family of companies. Rakuten is a very progressive company providing Ebates with substantial capital, access to great technology, and access to international markets. We're always interested in meeting talented individuals interested in helping us change the way the world shops, so if you're passionate about helping save people money and improving the shopping experience apply now!

To learn about our culture and cool work environment, check us out on The Muse.

Ebates has a product that people love. Why not join the Ebates team, and help to share that love! We're looking for a BI Manager, Marketing, which will be based on our San Mateo, CA office. In this role, you'll have an amazing opportunity to enter a growing team at a growing company, with a highly visible role to play. You'll be tackling some unique problems due to the scale and surprising complexity of the Ebates business model, and you'll have open access to some amazing, untapped, data sets. Through close collaboration with the Marketing team, you'll help support projects across a variety of programs such as retention, email, mobile app, and other marketing functions. If you want to play a significant role in ensuring company success through strong data analysis and you love to drive critical business decision making, then get ready for an exciting challenge.

Responsibilities:

  • Help drive Marketing initiatives that employ new strategies and technology solutions in an effort to increase member engagement and sales
  • Spearhead proper experiment design, and provide advanced analytical support on A/B tests with clear conclusions on test outcome
  • Partner with Marketing leads to identify new reporting and data requirements, document requirements, build reports and coordinate with engineering to provide the necessary data points
  • Project manage the development of data models and algorithms to help Ebates understand our retention tactics better, especially as it relates to incrementality of promotional efforts and customer interaction with Ebates communication/retargeting
  • Monitor customer engagement levels on an ongoing basis. Be the subject matter expert on identifying overall trends and diagnosing data anomalies
Qualifications:
  • Bachelor's Degree or higher in Information Systems, Computer Science, Finance, Economics, or Math from a top-tier university
  • Minimum of 4-6 years of in-depth Business Intelligence experience ideally in partnership with Marketing, Live Ops, or Growth departments
  • Expert proficiency with SQL
  • Experience with data visualization software (Tableau Desktop a huge plus)
  • Experience with experiment design and A/B test analysis across multiple KPIs
  • Strong communication skills - must have the ability to effectively communicate in a clear and concise manner
  • Experience communicating analyses and fielding questions from executive team members
  • Ability to think through complex problems, determine proper analytical processes and procedures, independently derive conclusions and present results to the team
  • Detail-oriented and exceptionally organized. Able to multi-task, prioritize, and manage multiple projects in a fast-paced ambiguous environment
  • Experience with cross team project management
  • Experience analyzing email/push notification programs, and combining send/open metrics with internal financial metrics
  • Experience with Hadoop (Hive/Impala) and Python a plus


Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Ebates are considered property of Ebates and are not subject to payment of agency fees.


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