UPS Datacenter Technician
At Eaton we are continuously striving to make our world safer, sustainable and efficient in power management. We believe in our employees and we can achieve our goals together. We make what matters work! Join us and help us provide energy-efficient solutions that make a real impact. Find out more about Eaton!
What you'll do:
As a UPS Datacenter Technician you will work in a team, which provide service for the Eaton installed base products in customer site and ensure maximum customer satisfaction mostly in Malmö area. The majority of products and installed base in Sweden consists of UPS's and the primary function of the role is to perform UPS commissioning, service/repairs and periodic maintenance. You will be working on Eaton UPS's including the scoop from small 1-phase UPS to large data center UPS's up to 1200kVA. In this role you will support customers in technical questions (phone and/or mail), support colleagues in service department and sales with technical knowledge, also participate in required training (technical, mandatory by Eaton or by law). Further responsibilities:
- Responsible for performing commissioning, service, repair and preventive maintenance on Eaton's Installed Base/products.
- Proactively be involved in scheduling/planning of works.
- Actively support and work to be in line with goals and performance KPI's
- Secure time reporting and technical reports are done in connection to each individual work.
- Acting as mentor for new employed colleagues.
- Attending all mandatory trainings provided in accordance with Eaton policy.
- Working and acting in line with Eaton guidelines, processes and code of ethics.
- Cooperate with Project Managers in projects supporting in plannig and commissioning scheduling.
- Offer support for high profile clients, providing technical advice and attending site visits as required.
- Maintain direct links with business units (HPO) in technical issues.
Qualifications:
- Relevant electrical or electrician field of studies
- Working experience in the field as electrician
- Knowledge in UPS, 1-phase/3-phase systems, battery backup and emergency supply solutions is an advantage.
- Customer focused attitude with strong communication skills
- Able to work individually and with minimal supervision
- Flexible and adaptable attitude in order to follow instructions
- Good level of English and Swedish language is required.
- Driving license and be able to travel in Malmö/South Sweden area.
What we offer you:
- Wide range of Employee Benefits: Company car, Collective agreement with Insurance, Pension, Annual bonus, Food contribution, Training contribution.
- Talent Management and Career Development: We are dedicated to your professional growth, with a strong focus on internal mobility, continuous learning, and peer coaching.
- Market position: Stable corporate environment, developing our market presence in the Nordics, focusing on long-term business relations with local and international clients, and deliver high quality business solutions.
- We make ethics and culture matter - You will enjoy working in supportive and collaborative workplace where ethics and safety are in our DNA.
- We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people's lives and the environment through power management technologies.
- We make your voice matter - we value safety and trust. This is a place where you can speak up and be heard.
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
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Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Pet Insurance
- Mental Health Benefits
- Virtual Fitness Classes
Parental Benefits
- Birth Parent or Maternity Leave
- Adoption Assistance Program
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Leave of Absence
- Summer Fridays
Financial and Retirement
- 401(K) With Company Matching
- Performance Bonus
- Relocation Assistance
- Financial Counseling
Professional Development
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Internship Program
- Work Visa Sponsorship
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)