Deputy Manager

What you'll do:

Major responsibilities of this position include managing team size of 10 to 15 team members, targeted Invoice Resolution, managing customer and supplier relationships, and addressing Invoice reconciliation, purchasing and/or customer satisfaction issues. This includes ownership of on hold invoice reconciliation process, understand material requirement and ensure accuracy of PO creation to invoice payment across allocated sites/divisions, work closely with supplier, network schedular to ensure material reached and received on time, and invoices cleared before past due (material and information flow).

• Develops and manages the Team who work on invoice reconciliation and develop the team who can procure direct materials end to end buying activity.
• Play pivotal role in collaborating, liaising with multiple internal and external teams and Stakeholder as per the Invoice Reconciliation Complexities
• Leads and performs periodic reviews on the KPIs, Critical to Success elements with SLT and sponsors.
• Anticipates problems before they occur; defines the problem or risk; identifies possible causes; works with team to identify solutions; selects and implements most appropriate solution
• Champions and fosters culture of Continuous Improvement through Kaizen, BPI, Process Improvement and Standardization;
• Address and owns end to end responsibility to support plants/Suppliers/ to eliminate root cause of the invoices going on hold.
• Experience in providing floor support on complex invoice issues
• Stakeholder Engagement and Satisfaction -
• Drive customer engagement and satisfaction by meeting customer expectations and needs, meeting customer focused KPIs, understand VoC through periodic review - Sr LT-leadership, SCM Plant leadership
• To plan, schedule and manage the allocated projects delivered to agreed timescales, budget, quality criteria and commitments.
• Participate in the creation of strategic roadmap for the work stream, function aligned to COE Strategies and deploy them within the group and build strong organization's capabilities.
Monitor progress and achievements on projects. Provide timely status and reports to all stakeholders & SLT.
• Use purchasing expertise to drive purchasing metric improvements
• Help standardize best practices across sites
• Experience of collaborating with materials management and buying teams to update LTs and stocking levels to ensure uninterrupted supply