Sales Development Representative

Sales Development Representative

Have you heard the exciting news?  Dyn has signed an agreement to be acquired by Oracle!  Check out for more information. 

The Sales Development Representative (SDR) is an important member of our Sales and Marketing organization, playing a critical role in uncovering and qualifying leads by understanding the prospect’s business challenges and pre-qualifying opportunities by phone and email contact.

Working in collaboration with marketing, sales, and the partner channel, the SDR’s primary objective is to deliver “Sales Ready” qualified leads to the sales team he/she supports.


  • Generate new business opportunities to ensure Dyn’s continued exponential growth in North America.
  • Effectively interact with IT and business decision makers via telephone and email to build relationships and acquire new business for assigned territory.
  • Partner with key members of the sales and marketing team to develop target lists, call strategies and core messaging to ensure success.
  • Achieve assigned quota of “Sales Ready” qualified leads.
  • Understand the sales process and be able to overcome objections by genuinely caring & learning about the prospects business needs and showing them the value that Dyn’s products can provide.
  • Perfect the ability to articulate and deliver prepared sales talks that describe Dyn products, services, and value in order to entice prospects to learn more about the solutions Dyn offers.
  • Achieve monthly and quarterly call volumes, tele-qualification goals, and sales pipeline targets.
  • Maintain a prescribed cadence of outbound activity.
  • Learn and maintain a deep understanding of Dyn's products, technology and sales techniques.
  • Provide sales team with detailed call notes on all tele-qualified leads.
  • Record all customer information and maintain detailed tele-qualification records, in, on each lead worked.
  • Partner effectively with appropriate Account Representatives to schedule appointments with prospective customers and pass qualified opportunities.


Professional, ambitious, determined, persistent and results oriented mind-set.

  • Minimum of 2 years successful sales or lead development experience. 
  • Experience selling SaaS products preferred.
  • 1-2 years of cold calling experience preferred.
  • Demonstrated sales aptitude with relentlessly high standards and the desire to proceed on with a sales career.
  • Proficiency in the use of email, with strong written and verbal communications skills.
  • Positive attitude, team oriented, self-starter who can work independently as well as in a collaborative manner to achieve team goals.
  • Basic knowledge of IT environments, on-line storage systems and virtualization.
  • Knowledge of or other CRM related applications.


Dyn is a cloud-based Internet Performance Management (IPM) company that provides unrivaled visibility and control into cloud and public Internet resources. Dyn’s platform monitors, controls and optimizes applications and infrastructure through Data, Analytics, and Traffic Steering, ensuring traffic gets delivered faster, safer, and more reliably than ever. 

Dyn is the leading IPM provider to the largest enterprises and most visited web properties in the world, including eight of the top 10 Internet Services and Retail companies, and six of the top 10 Entertainment companies, in the Fortune 500. Dyn helps everyone from startups to companies like Pfizer, Netflix and Twitter solve the challenges associated with Internet scale, complexity and volatility. Dyn is Internet Performance. Delivered.

Dyn is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status or any other characteristic protected by law.

Meet Some of Dyn's Employees


Sales Development Representative

Kim teams with Sales to help uncover opportunities that can be passed on to representatives. Her goal is to understand a prospect’s challenges to match them to the right Dyn solution.


Senior Technical Support Representative

Katie operates as one of Dyn’s technical subject matter experts. She helps solve tech challenges and answers questions about implementation for high-profile customers and partners.

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