Email Deliverability Specialist

Email Deliverability Specialist 

We have a passion for improving our customer’s deliverability and online reputation!

As the point of contact for addressing email delivery issues for Dyn customers, our Deliverability Team is responsible for monitoring failure rates and producing status reports to show current health status and email delivery trends.

Our Deliverability Team works to improve customer engagement with business and technical groups for email systems planning, design, and implementation with the goal of high-volume delivery assurance. As a company leading the charge in brand’s reputation, our team will continuously provide recommendations regarding email best practices, industry trends, deliverability, ISP standards and current regulations and legislation (can-spam, regional spam laws, etc.)

Responsibilities:

  • Provide best practices and general deliverability guidance to clients
  • Assist clients with setup of SPF and DomainKeys/DKIM DNS TXT records
  • Monitor Dyn infrastructure for abuse
  • Resolve abuse/compliance issues with ESPs and clients.
  • Create internal troubleshooting documentation for Support Teams
  • Proactively identify potential compliance issues

Qualifications:

  • Minimum 1 year experience in internet/email marketing. Specific experience with email deliverability issues is preferred.
  • Good communication skills, written and verbal.
  • Proven ability to effectively manage multiple projects simultaneously.
  • Administrative and data analytics experience.
  • Computer experience and application knowledge.
  • Basic knowledge of email creation and sending.
  • E-mail content, rendering and filtering technologies.
  • Microsoft Excel and PowerPoint proficient.
  • Basic problem solving and general troubleshooting skills
  • High volume commercial/promotional email experience
  • Core Values: Trust, Passion Performance and Respect

 

Dyn is a cloud-based Internet Performance Management (IPM) company that provides unrivaled visibility and control into cloud and public Internet resources. Dyn’s platform monitors, controls and optimizes applications and infrastructure through Data, Analytics, and Traffic Steering, ensuring traffic gets delivered faster, safer, and more reliably than ever. 

Dyn is the leading IPM provider to the largest enterprises and most visited web properties in the world, including eight of the top 10 Internet Services and Retail companies, and six of the top 10 Entertainment companies, in the Fortune 500. Dyn helps everyone from startups to companies like Pfizer, Netflix and Twitter solve the challenges associated with Internet scale, complexity and volatility. Dyn is Internet Performance. Delivered.

Visit dyn.com for more info on how Dyn delivers.

Dyn is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status or any other characteristic protected by law.


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