Team Leader, Delivery
Why We Work at Dun & Bradstreet
Life here at Dun & Bradstreet is changing – for the better. With almost two centuries of experience and a new modern vibe, work at D&B has never been more exhilarating. Our purpose is to grow the most valuable relationships in business by uncovering truth and meaning in data. We're wildly passionate about our purpose, and it has us evolving everything we do – from how we engage with our customers to how we energize one another. So if you thrive in a fluid, agile culture but want the solidity of a storied and commanding brand, come join us!
We are looking for an outgoing and dynamic Leader to oversee a professional staff Delivery professionals, who are responsible for all facets of marketing customer support and product delivery, including order entry, project management and fulfillment. This person will facilitate and coordinate team member work assignments, provide guidance, promote collaboration and knowledge sharing, identify team issues, and provide recommendations on best practices. Will also engage in frequent direct contact with customers, sales associates, sales management, and team members to contribute to account planning, develop customized solutions and set appropriate expectations based on customer business objectives and project requirements.
Responsible for development and evaluation of staff. This includes establishing performance goals, coaching performance, providing opportunities for training and career growth, and evaluating performance. Will also assume limited Delivery Consultant responsibilities, including all facets of customer account management; requirements analysis; project estimating, and planning and quality assurance reviews.
- Excellent leadership skills
- Ability to independently and decisively lead a direct team in an aggressive, fast-paced environment
- Ability to support aggressive revenue targets
- Strong organizational and resource management skills
- Strong oral, written, and presentation skills
- Resourcefulness and ability to partner effectively with internal and external colleagues
- Strong ability to analyze customer business needs and requirements
- Ability to develop and implement solutions
- BA, BS in related fields of IT, Marketing or Business Management
- Related experience in database management, customer relationship management, data integrity management and/or data file processing
Dun & Bradstreet is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law.
We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Dun & Bradstreet and need special assistance or an accommodation to use our website or to apply for a position, please send an e-mail with your request to [email protected] Determination on requests for reasonable accommodation are made on a case-by-case basis.
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