Inside Sales Leader

Why We Work at Dun & Bradstreet

We are at a transformational moment in our company journey - and we're so excited about it. Each day, we are finding new ways to strengthen our award-winning culture, and to accelerate creativity, innovation and growth. Our purpose is to help customers improve business performance with Dun & Bradstreet's Data Cloud and Live Business Identity, and we're wildly passionate and committed to this purpose. So, if you're looking to make an immediate impact at a company that welcomes bold and diverse thinking, come join us!

Dun & Bradstreet has an exciting opportunity for a Director, SMB Outbound Sales in our Waltham, MA office. This position is responsible for managing the internal sales team focused on outbound sales. We take a data-driven, analytical approach to outbound sales, and are looking for someone who enjoys building - who will actively participate in the development of the outbound sales process, the articulation of D&B's value proposition, and the creation of key tools and assets to measure success. In this role, the leader will focus the team on maximizing sales opportunities to meet overall company objectives, ensuring a positive team environment through strong leadership. The ideal candidate is a hands-on leader for the High Velocity sales organization, to guide the success of the inside sales team in areas of forecasting, analysis and methodology. The Director will be responsible hiring, growing and establishing a highly effective team culture to meet corporate objectives


  • The primary responsibility is to coach, develop and support members of the New Business outbound sales team so they can meet and surpass sales objectives.
  • Define and execute territory sales plan for assigned territories to meet and exceed sales goals through prospecting, qualifying lead, managing and closing sales opportunities in new accounts.
  • Develop and manage sales pipeline, through lead processing and prospecting to move a large number of transactions simultaneously through the sales pipeline while assisting team members with high potential opportunities.
  • Coordinate resources throughout the sales cycle, including product support and sales. engineering. Manage and track customer and transactional information in a CRM system.
  • Partner with marketing team and cross functional internal partners to ensure that a consistent flow of prospective new business is channeled to the account teams.
  • Provide regular and accurate reporting of pipeline and forecast and performance.
  • Proactively manages and holds sales team accountable for all departmental goals and metrics expected prospecting volume and support sales activity. Monitor and review activities versus planned performance and provides feedback and coaching when there are variances to plan.
  • Utilize customer value analysis techniques to identify prospects with the highest potential value for acquisition.
  • Stay current with market developments, solutions, and competitive offerings.
  • Proactively builds talent pipeline through internal and external networks.
  • Special projects as assigned.

Position Requirements
  • Bachelor's degree or equivalent is required.
  • 10+ years of high-value, business-to-business, solution sales experience is required.
  • 5+ years' experience in setting strategies for customer segments and ensuring results in an outbound sales environment.
  • Experience leading outbound sales and operations in an early stage with high growth and high performance sales.
  • High level of comfort with a technology-driven, fast-paced environment that requires ability to quickly synthesize multiple sources of data.
  • Sound and up-to-date technical knowledge; familiarity with CRM systems.
  • Ability to sufficiently communicate with individuals at all levels in the company and with various business contacts outside of the company in an articulate, professional manner.
  • Outstanding negotiating and closing skills.
  • Demonstrated mentoring and team building skills.

Dun & Bradstreet is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law.

We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Dun & Bradstreet and need special assistance or an accommodation to use our website or to apply for a position, please send an e-mail with your request to Determination on requests for reasonable accommodation are made on a case-by-case basis.

Please note that all Dun & Bradstreet job postings can be found at and all communication from Dun & Bradstreet will come from an email address ending in

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