Account Manager

Why We Work at Dun & Bradstreet

Life here at Dun & Bradstreet is changing – for the better. With almost two centuries of experience and a new modern vibe, work at D&B has never been more exhilarating. Our purpose is to grow the most valuable relationships in business by uncovering truth and meaning in data. We’re wildly passionate about our purpose, and it has us evolving everything we do – from how we engage with our customers to how we energize one another. So if you thrive in a fluid, agile culture but want the solidity of a storied and commanding brand, come join us!

Co-manage a portfolio of accounts (approx. 3.6 million and 300 customers) with a peer Field RM’s within a portfolio of large customers .Providing business solutions that impact performance within the customer’s functional areas: sales & marketing solutions.

Daily customer contacts via telephone, web, email and fax will include: subscription renewals of annual service, upsell and cross-sell including increased credit, marketing/sales and purchasing penetration, customer intelligence gathering, advance application identification and qualification and post sale fulfillment and customer satisfaction assurance. Execution of targeted campaigns.

Effectively utilize sales force automation tools to effectively communicate with manager and organize customer relationships.

Remains knowledgeable of customer’s industry trends, general economic conditions, financial practices, and the broad spectrum of D&B products and their applications.

III. KEY REQUIREMENTS

  • Bachelor’s degree is preferred.
  • 3-5 years of business to business sales experience.
  • Exceptional verbal and written communication skills required.
  • Proficiency in use of Microsoft Applications required.
  • Knowledge/use of Sales Force Automation tools: Terms, Siebel or other applications strongly desired.
  • Ability to analyze customer’s processes
  • Excellent interpersonal skills required to effectively interact with customers

Dun & Bradstreet is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law.

We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Dun & Bradstreet and need special assistance or an accommodation to use our website or to apply for a position, please send an e-mail with your request to [email protected] Determination on requests for reasonable accommodation are made on a case-by-case basis.


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